Can I make recurring payments in BT Go?
Yes, you can set up a recurring payment from BT Go, and the steps are simple: choose the frequency (daily, weekly, or monthly) set the start date and ...
Is it possible to cancel an early repayment request through BT Go?
Once confirmed, the early repayment can no longer be canceled. Make sure all information is correct before confirming the repayment.
Can I set certain companies as favorites in BT Go?
Yes, you can mark any company as a favorite to have faster access to it.
Why don't I have the Full Refund option available in BT Go?
Certain types of loans cannot be repaid online through BT Go. If you want to repay such a loan, we invite you to any BT branch.
How can I issue the BT Pay anniversary card BT x Untold x Visa with Oled technology?
The BT x Untold x Visa anniversary card, with OLED technology, is available in BT Pay starting from July 21, in a limited edition — until stocks last ...
Is an electronic signature required to validate the early repayment?
The authorization of the early repayment operation is done through the authentication methods available on your device enrolled in BT Go, no need for ...
In which currency can I prepay a loan from BT Go?
A loan can only be repaid in the same currency in which it was granted. The amount required for repayment must be available in the current account ...
What can I do if my Direct Card has been left in an ATM from another bank?
If this happens to you, it is good to know that you need to recover your card from the bank that owns the ATM. 🏧 Therefore, it is necessary to ...
What are the costs of the BT Mastercard McLaren Gold card, the premium virtual card in Euro?
The costs of the BT Mastercard McLaren Gold card are as follows: 0 euro issuance fee, 10 euro/year administration fee.
Can I send my account IBAN directly from BT Go?
Yes, from the mobile application you can quickly send the IBAN through the dedicated option.
How do I activate Round Up on BT Pay Web?
With Round Up you save money while shopping – let’s see how you can activate Round Up in BT Pay Web: 1. Enter the "Products and ...
Why do I have to set a PIN code for BT Pay?
Setting a PIN code helps you protect your data and access to the application. Additionally, if you reinstall the application on the same phone or on a new one, you will ...