When can I make early repayments through BT Go?
Full early repayments can only be made on working days, during the time interval 0900 - 1700.
How to do the first authentication in BT Payroll and what do I do if I forget the password?
After the user is created, he receives an email and an SMS with all the necessary information for logging in. If you forget the password, you can quickly reset it from ...
How can I order or reissue meal cards for employees?
Orders are made online from the BT Payroll platform, uploading a file with employee data. You can download a file template directly from the platform. For ...
How do I change the password in BT Pay Web?
It's super easy to change your password in BT Pay Web. Access the "I forgot my password" link on the login page and follow the steps.😊
What benefits does the BT Visa Platinum Debit card offer me?
In addition to the metallic design and holographic effects in BT Pay, the card offers you: Access to VIP lounges in airports Benefits at restaurants and hotels of ...
Why don't I see in BT Pay an amount of money that I collected yesterday on the Direct Card?
In BT Pay - the Cards section - Transaction history you can see the transactions made with the card, but not the account operations (deposits)To ...
What does an insurance broker do?
When you are looking for insurance – whether it is auto, travel, health, home – it is natural not to know exactly where to start. Here we intervene. We are ...
What happens if the invoice due date cannot be retrieved from BT Go?
If we cannot retrieve the invoice due date, you will receive an error message telling you that the date could not be retrieved. You can still choose to ...
How do I get insurance through BT Broker and what documents are required?
It is simple:1. You contact us for an initial consultation, in which we understand what type of insurance you are looking for and what your needs are. 2. We ask you ...
What documents do I need to obtain a Direct Card?
If you meet the conditions for this card, you only need an identity card. 😉To get the card, go to the BT Direct partner stores: ...
Can I request early repayment through BT Go if I have overdue installments?
No, if you have arrears on the respective loan, or on other active loans, you cannot make early repayments.
Can I request the issuance of a card through BT Go and fund it immediately?
Yes, you can load the card when you make the issuance request, with the Load card option, but you can also load the card afterwards, whenever you want.