Can I make cross currency payments from BT Ultra Web?
Unfortunately, no. These types of payments can only be made at Banca Transilvania branches.
What happens to the installment plans currently in progress on credit cards at the time of migration?
In case you have made installment payment transactions with your OTP card and there will still be installments to be paid after February 2025: The remaining installments will be ...
If I open a new account, does it automatically appear in the BT Ultra Web app?
For any newly opened account, it is necessary to make a request to your Relationship Manager. Newly opened accounts are not automatically displayed in BT ...
What exclusive benefits does the BT Flying Blue Premium card have?
Free access to the Business Lounge lounges in Henri Coandă Airport (Bucharest) and Avram Iancu (Cluj-Napoca). Visa Premium benefits: discounts and ...
How do I pay my life insurance policy attached to the loan migrated from OTP?
If you have a life insurance policy attached to the loan migrated from OTP with monthly payment, make sure you have the necessary amount for the insurance premium in your account. The premium ...
Where can I pick up the new Direct card after it expires?
It comes to you. The new card, automatically issued after expiration, is sent by mail to the address you provided. Remember: one card can be used ...
What happens to my home insurance attached to the loan migrated from OTP?
Home insurance attached to the loans will remain active and taken over by Banca Transilvania.
How can I get a BT meal card?
The card is issued at your employer's request. Once activated, it will be loaded monthly with the value of meal vouchers, so that you have access ...
Does my life insurance attached to the loan remain active under the same contractual conditions?
Yes, the life insurance attached to the loan remains active under the same contractual conditions.
How long does it take for my BT Direct card to arrive?
BT Direct card ships from us in 5 days, but you can activate it in BT Pay 2 days after the loan approval. You will receive an SMS as soon as ...
I received the card from the company administrator. What should I do with it?
The card must be activated at any Transilvania Bank ATM, based on the activation code received via SMS on the phone number provided at OTP. However, ...
What happens if I do not express my disagreement regarding the Terms and Conditions of Banca Transilvania by the migration date?
If by 28 March 2025 you do not express your disagreement regarding the changes indicated in the notification received from Banca Transilvania with ...
