2,768 questions and answers

What benefits do I receive when I choose a BT Flying Blue card?

Both cards (Classic and Premium) offer: Grace period of up to 55 days for repayment of the amounts spent. Installment payments without interest at ...

0 votes

How can I block the Direct card?

Card blocking in case of loss or theft can be done in the following ways: BT Pay - the fastest method: - select the card that was ...

1 votes

How can I do the statement reconciliation automatically?

You can reconcile the daily account statement by downloading it from BT Ultra Web, in MT940 format.

1 votes

How do I open a new account from BT Pay Web?

It's super simple to open a new account from BT Pay Web. From the "Accounts" menu, choose the "Open a new account" button in the top right corner.

2 votes

Can I modify a partially authorized batch of payments in BT Ultra?

It is possible to intervene on the entire batch, or on a payment order from that batch, with the mention that, after making the changes, they will be resumed ...

1 votes

How do I access the Raul chatbot?

Add Raul's number to the phonebook: (+40) 757 080 006, then start the conversation on WhatsApp.

7 votes

Who can collect the cards for a legal entity?

The legal representative is the one who can collect the cards for the legal entity; subsequently, he will hand them over to the holders; the holders will receive a code of ...

0 votes

How can I delete a signature from a payment order/payment file?

If a payment order has been signed, the signature can be deleted by clicking the "revoke signature" button next to the respective order.

1 votes

Until what time can I make currency exchanges in BT Ultra Web?

In BT Ultra Web you can make currency exchanges from Monday to Friday, between 09:00 and 17:30.

1 votes

What is RoPay Alias?

RoPay Alias is a new way to transfer or receive money and is available in BT Pay. 😊This service works through Transfond and you ...

4 votes

How can I add a new user in Bt Ultra Web?

You can add a new user by filling out a configuration form which you can request from your Relationship Manager.

2 votes

What happens with my insurance attached to the loan? Where do I pay from now on the insurance premium attached to the loan?

Insurance policies issued and attached to your credits from OTP Bank remain valid and will operate according to the terms and conditions valid as of the date ...

0 votes
What would we do without those who literally grow Romania?
There are over 1 million entrepreneurs in the country. Tens of thousands of farmers who choose to be there, to work and to cultivate. Today we met with one of them.
What would we do without those who literally grow Romania?
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