What fees are charged for using Direct cards abroad?
When you make online payments abroad or transactions at merchants, no commission is charged. 😉If you choose to pay in the local currency, it will ...
Do OTP Bank clients holding a product issued by Banca Transilvania before being migrated have to sign the GTC?
By the notification you received by mail, you were informed that starting March 3, 2025, the CGA-PF Banca Transilvania will be applied. If you want to...
Can I make cross currency payments from BT Ultra Web?
Unfortunately, no. These types of payments can only be made at Banca Transilvania branches.
What happens to my life insurance attached to the loan transferred from OTP?
Life insurance attached to loans will remain active and taken over by Banca Transilvania.
How can I find information about transactions made with the card?
Super simple – with SMS Alert you stay informed in real time when you make transactions with your card or the designated holder's card. In addition, you know exactly how much money is left ...
What card do I receive at Banca Transilvania?
Banca Transilvania has sent to all OTP clients the notification by which it informs on which products the products from OTP are being migrated, products ...
How are earnings obtained from investment funds taxed?
Starting from 01.01.2026, earnings obtained by individual investors from investments in open-end investment funds will be taxed through ...
If I open a new account, does it automatically appear in the BT Ultra Web app?
For any newly opened account, it is necessary to make a request to your Relationship Manager. Newly opened accounts are not automatically displayed in BT ...
What happens if I have a scheduled payment to an OTPAM investment fund?
If you had a scheduled payment to an OTPAM investment fund, it has been canceled starting from 03.03.2025.
Is negotiated currency exchange available through BT Pay?
The process is very simple and fast – from the main Accounts menu a currency exchange (standard) is initiated, and if the transaction value ...
What happens to the installment plans currently in progress on credit cards at the time of migration?
In case you have made installment payment transactions with your OTP card and there will still be installments to be paid after February 2025: The remaining installments will be ...
What happens to my home insurance attached to the loan migrated from OTP?
Home insurance attached to the loans will remain active and taken over by Banca Transilvania.