How long does the approval process take for opening the business relationship with BT Asset Management?
It only takes a few minutes, as long as your personal data is updated at BT.
Where do I address if I have questions related to the credit held at OTP?
For information related to your credit migrated from OTP to BT you can contact any BT unit or the BT Call Center.
How is interest calculated for deposits taken over from OTP?
At the date of migration, both the balance of the saving products and the interest calculated to date will be taken over by BT according to the calculation formula from OTP. Subsequently ...
How can I download from BT Go a bank statement for multiple days?
To obtain the desired statement, go to the Account Statements section, choose the account that interests you and select the Daily statement type. Then ...
When logging into BT Pay Web, I entered the code received via SMS incorrectly multiple times. What can I do to log in?
You have several solutions to log in to BT Pay Web after entering the wrong code received via SMS: ✅ INO Chat from the BT Pay Web login page It is the ...
Where can I pay the OTP loan installments?
At BT you have several options for paying installments: Starting March 3, 2025, we are waiting for you in over 500 BT units to pay the installments, and for more ...
What advantages does the BT Direct Carrefour card have?
You have several types of benefits:For daily shopping:You have 0% interest on purchases if you repay the full amount within the grace period of up to 55 ...
How do we proceed in case there will be clients who refuse to sign the contract?
We can hand over the contract for review and you can come back later if the client wishes to sign it. The issuance of the BT credit card is done at signing ...
Where can information regarding the fees and commissions applicable to clients migrated from OTP be consulted?
Regardless of the offer held at OTP Bank, operations carried out through BT accounts will be charged standard fees, according to the complete list of tariffs and ...
OTP Bank clients wish to give up any of the products and services held at OTP before being migrated, for these which CGA provisions will apply to them?
If you want to unsubscribe from any of OTP Bank's products and services, we are waiting for you until February 28, 2025, at any OTP Bank unit. In this ...
What fees apply to foreign currency transactions (outside the country)?
For transactions made in a currency other than lei, a currency conversion fee is applied. The exchange rate used is that of the processing network ...
How can I find information about transactions made with the card?
You have several options available to find the information you need:From the BT Pay app - you have constant access to your transaction history ...
