2,768 questions and answers

Can I open an account directly from BT Pay?

Yes ✨ All you have to do is install BT Pay, and if you are not a BT client, you have to follow the account opening process. Everything is 100% online and ...

5 votes

How can I see my expenses from the card or account in BT Pay Web?

Very simple! Enter BT Pay Web, access the "Accounts" menu and select the desired account. There you will find the transaction history, with all the details: ...

5 votes

What are the ways to log in to BT Ultra Web?

In BT Ultra Web there are two login methods: by using a token device or by scanning a QR code with the help of a mobile phone.

1 votes
Only for BT clients

How do I authenticate in the app if I have set a PIN code?

You can authenticate either with the BT Pay PIN or with biometrics, depending on the method chosen in the Security section.

1 votes

How are deposits guaranteed?

All deposits are guaranteed by the Bank Deposit Guarantee Fund, up to 100,000 euros/depositor.

0 votes
Only for BT clients

Is there a time limit for which I can block the card in BT Go?

No, the card remains blocked until the moment you decide to unblock it.

2 votes

Which is the best/most efficient/fund? Which fund has the highest yield?

If you want to stay up to date with the evolution of investment funds, visit our website, the Investment Funds Evolution section.

4 votes

Can I modify the credit line amount?

Yes, you can. 😊 The amount you see in the offer is the maximum amount. You can always change the amount to a smaller one.

5 votes

When do I have to repay and what amount from the credit used on the Direct Card?

For BT Direct credit cards, you have a 25-day payment period. How to keep track? You will receive a monthly statement (by e-mail or by mail, in ...

1 votes

Are BT a financial education program?

FIT: Finance Made Understandable for Everyone is the financial education program for all initiated by Banca Transilvania in 2023. FIT aims to explain ...

0 votes
Only for BT clients

Can I add money to a deposit in BT Go?

You cannot add money to an existing deposit, but you can open a new deposit to earn interest.

0 votes

What will happen to my non-card credit contract? Will it be necessary to sign a new credit contract with Banca Transilvania or an additional act to the existing contract?

For non-card loans, it is not necessary to sign a new credit agreement or an additional act.

0 votes
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What would we do without those who literally grow Romania?
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