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2,768 questions and answers

What types of investment funds can I purchase through BT Asset Management?

You have funds denominated in RON, EUR, and USD. Depending on the portfolio structure, these are fixed income funds, mixed funds, or ...

1 votes

What is the guaranteed interest rate in the case of Asirom policies?

In the first 7 years, the interest rate is 4.5%, and starting from year 8, the interest rate is 3% applied to the contract reserve. Plus, the interest rate of 1.5% for all ...

0 votes

How do I enroll a BT Direct card in the BT Pay app?

If you don’t have the BT Pay app yet, you need to: install the app on the phone number registered at the start of your contract (the number where you will receive ...

2 votes

Can an authorized person with a notarized power of attorney open an account at BT Capital Partners for another individual?

Yes, it is possible for an authorized representative with a notarial power of attorney to open an account at BT Capital Partners for another individual, but they must present ...

1 votes
Only for BT clients

What is the RCA Insurance option?

It is a service through which you can view offers and pay RCA insurance policies directly from BT Pay. Simple and fast. 😎

0 votes

How long does it take to complete the request for increasing the credit line?

You will be able to complete the request within a maximum of 72 hours. It is good to know that you have two stages: You must fill in the information requested by us and the agreement for ...

1 votes

I modified the contribution amount, but the old contribution amount is still being withdrawn from my account

BT Pensii cannot debit your bank account. Check the set payment order to include the new contribution amount. Or, if your employer withholds ...

1 votes

How do I make a foreign currency payment from BT Pay?

You can make a currency payment from BT Pay by following the steps below: Access the Accounts menu and select the "New Payment" option (you need to choose an account in ...

2 votes

How do I add a BT card in BT Pay?

If you have opened an account at BT online, through BT Pay, your card appears directly in the app and you can already make payments, both in stores and ...

1 votes

If my company's activity is seasonal, can I benefit from a flexible repayment schedule?

In the case of seasonal activities, the loan can be repaid in installments adapted to the activity, starting from a minimum of 2 monthly installments per calendar year. 🙂

1 votes
Only for BT clients

BT Pay application has been locked for several hours, how do I unlock it?

If it got locked for 8 or 24 hours due to incorrect code entry, you must wait this interval for safety.

13 votes
Only for BT clients

Can I get a green loan from BT?

Green loans have an increasingly significant share of the total mortgage loans granted by BT and they will most likely be the "new standard" ...

0 votes
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