2693 questions and answers
Only for BT clients

How do I set the personal BT card transaction limits?

When it comes to limits, we like to keep you up to date.😊 We want it to be as easy as possible for you, to know that you can set your trading limits directly from ...

75 votes

How can I invest in BT shares?

To invest you can through the BT Pay application in the "Investments" section, through investment funds from BT Asset Management or you can ...

686 votes

What is IRCC, ROBOR, EURIBOR or LIBOR?

IRCC, ROBOR, EURIBOR and LIBOR are verifiable reference indices and represent the average interest rate for loans in RON, EURO, USD and CHF. ➤ IRCC ...

150 votes

How can I delete a card from Google Pay?

The steps would be the following:❶⠀access the phone's "Settings" menu;❷⠀the "Google" section ➭ "Account services" ("Account services") ➭ "Google ...

130 votes
Only for BT clients

Which cards offer free travel insurance abroad?

Premium travel insurance abroad is offered free of charge if you have one of the following cards: ➤⠀STAR Platinum;➤⠀STAR Gold;➤⠀Visa Gold ...

74 votes

How do I find out the card details if I urgently need to make an online payment and I do not have it with me?

BT Pay app is here to help you: Choose the card you want to use, tap on "More". Go to "Card settings" and select "Details ...

46 votes
Only for BT clients

In which currency can I open an account at BT?

Coins in which an account can be opened with us are: ➤⠀„RON” – Ron; ➤⠀„EUR” – Euro; ➤⠀„USD” – American Dollar; ➤⠀„GBP” – British Pound; ➤⠀„CHF” – Franc ...

584 votes

What are the usual situations in which BT contacts me by phone?

Noi te putem contacta de obicei pentru:➤⠀rezolvarea unor situații legate de cardul tău;➤⠀verificarea tranzacțiilor identificate ca fiind ...

125 votes
Only for BT clients

What can I do in chat?

In the chat you can update your phone number, declared email address or find your login ID for BT Pay Web.

421 votes
Only for BT clients

What do I need to use BT Pay?

To install BT Pay and enjoy all that the app has to offer, you need to: You have a smartphone with a minimum operating system version: ...

426 votes
Only for BT clients

Can I get a loan from BT if I have a garnishment on the company account?

We can grant you credit in this situation. 😃❗⠀However, we can do this only on the condition that you first pay the debts that caused the garnishment, either from ...

916 votes
Only for BT clients

How do I transfer money between my own cards registered in the app?

To transfer money between your own cards registered in the app, all you have to do is enter the app (of course) and select ...

205 votes
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