27 questions and answers
Only for BT clients

In what case can I cancel the RCA insurance policy?

You can cancel the RCA insurance policy if: you already have a valid policy for the same vehicle (double insurance). In this case, the policy remains in force ...

57 votes
Only for BT clients

How can I modify the data on the RCA insurance policy?

If you want to update your policy details (address, owner data, car registration number, driver data, etc.) you need to send an email ...

11 votes

When is the insurance invoice issued?

Invoice for the shipment of the insurance premium amount and the tariff for mandatory insurance (RCA) is issued by the Broker/Insurer within 2 days ...

20 votes
Only for BT clients

How long does it take to get the money back in case of return?

In case of premium return, BT Insurance Broker will refund your money to the account within 5-7 working days. The interval depends on the chosen insurer.

45 votes

Can I pay the RCA insurance policy in installments?

Yes. You can pay the insurance policy either in full, or in 3, 6, or 12 installments if you select payment with a cardSTAR.

44 votes
Only for BT clients

How can I get RCA insurance in BT Pay?

If you are an individual client you can get an RCA insurance in less than 5 minutes, directly in BT Pay. Choose the "Insurance" tab, and then ...

59 votes
Only for BT clients

What documents do I need to cancel the RCA insurance policy?

Ai aici toate documentele de care ai nevoie:the registration certificateidentity cardRCA insurance policy issuedthe cancellation request related to the insurerThe documents must be sent to ...

5 votes
Only for BT clients

How do I request the cancellation of the RCA insurance policy?

You can request the cancellation of the RCA insurance policy if you send us an email at: vanzari@btbroker.ro. Here you can see the reasons why the policy ...

32 votes
Only for BT clients

How do I see the insurance policy?

After issuance, your RCA policy is always in the same place, in BT Pay, the "RCA Insurance" section And you can: download it check it anytime send it by email ...

29 votes
Only for BT clients

In how much time is the request for cancellation or modification of data on the RCA insurance policy completed?

The request will be finalized within a maximum of 5 - 7 working days by the insurers who issued the policy.You will receive all information about the request from BT Broker ...

27 votes
Only for BT clients

How long does it take to receive the RCA insurance policy after I make the payment?

After you receive payment confirmation you will be able to immediately download the insurance policy from the BT Pay application. Do not forget that now you will always have it in the section ...

56 votes
Only for BT clients

What documents do I need to make an RCA policy?

You only need the car registration certificate and the owner's identity card, which you can scan directly from the app. Simple and fast, just as you are used to. 😊

10 votes
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