Only for BT clients

The card enrollment could not be completed. What can I do?

If you followed the card enrollment process exactly and yet you have not succeeded, it is possible to find yourself in one of the following situations:

❶⠀your card is temporarily or permanently blocked (you can check this either in BT Pay or by calling the Call Center at the number 0264 308 028*);

❷⠀you did not enter the data correctly;

❸⠀OTP code (One Time Password) was entered late;

❹⠀your card has expired (you can check the date on the front of the card).



Last update
  • Was the answer useful to you?
  • How can we improve the answer?

    We are sorry that this answer was not useful to you. Help us improve it

    0/500

    • Tags
    Contactless
    2 years of business banking with no fees
    Open an account for your business directly from BT Go in 15 minutes and enjoy 24 months of unlimited payments, collections, and accounts in RON and foreign currency.
    I want the offer
    2 years of business banking with no fees
    You have reached the end of the results
    No results found