397 questions and answers

What is a debit card?

Definition of the debit card The debit card represents a payment instrument, attached to the current account, which offers you access to the money deposited in your account ...

104 votes
Only for BT clients

I want to cancel the debit card. What do I need to do?

It's simple:❶⠀You come to any BT unit and sign a card closure request;❷⠀You hand over the card, if you still have it in your possession;❸⠀You cover any debts ...

161 votes
Only for BT clients

What is the difference between BT Alert and SMS Alert?

BT Alert is a service addressed to corporate clients through which notifications are sent to the mobile phone regarding:➤⠀collections;➤⠀the balance ...

401 votes
Only for BT clients

How can the turnover of the STAR Forte card be performed in case it has been blocked following a garnishment action?

If you have a garnishment on the account, you can deposit the funds necessary for the turnover directly on the associated shopping card. You must ensure that you do not deposit over the limit of ...

145 votes
Only for BT clients

Is it possible to receive new cards abroad?

Yes, it is possible. 😃You can make this request at the Call Center 0264 308 028 or 0264 303 003 and through a secure message sent via Internet Banking. In ...

236 votes

What is the grace period of the credit card?

➤⠀in the case of cards intended for individuals (STAR Forte, Gold, Platinum, Mastercard Forte Medici, Flying Blue Classic and Premium), the line of credit ...

31 votes
Only for BT clients

If I have a premium card, is free entry included in the Business Lounge waiting rooms at the airport?

Yes, that's right! If you hold one of the BT cards below, you have access to the Business Lounge of "Henri Coandă Bucharest International Airport" and ...

36 votes

What is the BT Omnipass card?

It is a debit card intended for young people like you, with which you can pay when you go shopping or even when you go out with friends in ...

75 votes

What is the „card”?

Well, the card is a modern payment instrument, which comes in the form of a rectangle. 💳When it comes to BT cards, it is good to know that these ...

50 votes
Only for BT clients

What criteria do I need to meet to open an online account?

Opening a 100% online account through BT Pay is very simple. You only need to meet a few basic conditions: You must be at least 18 years old. You must ...

530 votes
Only for BT clients

How can I activate the BT Alert service?

You have at hand 4 ways through which you can request BT Alert:❷⠀ in any BT branch❸⠀by phone, by calling the Call Center: 0264 308 028 / *8028 (callable ...

81 votes
Only for BT clients

How can I challenge a transaction from BT Visual Help?

Simplu, cât ai zice „BT Visual Help”. Tot ce ai de făcut este să accesezi platforma BT Visual Help, iar mai apoi să urmezi pașii de mai jos:❶⠀Te ...

19 votes
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