How can I request an additional card?
If you want to request a card through which to grant access to a family member or a friend to your account, you can make this designated holder request in ...
If I want to make an attached card for my wife on my account, is it necessary for both of us to present ourselves at the agency?
For issuing an additional card, for wife/husband, the consent of both is necessary. The consent is given by signing the application and must be given only once ...
What is the SMS Alert service?
SMS Alert is the SMS notification service through which you are informed about the deposits you have in your account, how much money you have left after each payment ...
What is the BT meal card?
BT meal card is the digital solution for paper meal vouchers, with which you can pay the food basket or the bill from ...
How do I top up BT meal cards?
Simplu. 😉 The loading of BT meal cards is done only at the company's request, by sending a file to the bank and by funding the company's account ...
How can I find out where I used the STAR BT points at merchants?
You can find out this information as follows: ➤⠀through BT Visual Help, by calling 0264 308 000;➤⠀through the BT24 Internet Banking platform;➤⠀through the BT24 app ...
Could I authorize someone to use my card?
You can request the issuance of a designated cardholder card, that is, the issuance of a card to be attached to your account, but in the name of another person. 👍
What is the difference between a secure site and an insecure one? How do I know if the site where I want to make a payment is secure?
A secure site will send to the Bank the security code CVV2, inscribed on the back of the card. 💳 However, to have safe online payments ...
Can the BT Visa Classic card be used for payments at merchants in Dubai (UAE)?
You can use the Visa Classic card anywhere in the world, both for shopping and at ATMs, wherever the "Visa Classic" logo is displayed. 👀
What does "transaction with the next date" mean?
It is that transaction in which you authorize a transfer outside the usual processing hours or with a future processing date. 📆
What information does the BT Alert Payment refusal message contain?
The BT Alert message Payment refusal contains the following information: ➤ Date ➤ Type, series and amount of instrument ➤ Payer name ➤ Refusal type (total/partial) ➤ Amount ...
How do I recognize a merchant enrolled in Mastercard ID Check?
Usually, merchants display the logos "Verified by Visa" or "Mastercard ID Check" on the site.There is a possibility that a merchant is enrolled and ...