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397 questions and answers

Does the designated holder on my account related to the STAR shopping card have access to the points accumulated on the account?

Yes, the designated cardholder provides access to your account and the STAR points accumulated on the account. 🙂

17 votes
Only for BT clients

If I exceed the number of messages included in the BT Alert subscription, do I have to pay?

Yes, the messages you receive beyond the number included in the BT Alert subscription are charged. Their cost is 0.5 RON / message. 🙂

72 votes

What commissions do I have for the virtual card?

For the first 2 virtual cards, you have no cost. 😃Starting with the 3rd card, there is an issuance fee of 10 lei/card.Here you find the complete list ...

51 votes
Only for BT clients

What advantages does the Star Forte card have for Doctors?

Star Forte for Doctors is a credit card dedicated exclusively to doctors.🏥You can use it safely for online and in-store transactions, at POS terminals ...

20 votes
Only for BT clients

In case I forget my login password for the SMS one-time password method, how can I obtain a new password?

You can reset it online, simply, from the login page of the application, from the section "I forgot my Internet banking password" or you can come to any branch ...

39 votes
Only for BT clients

How can I pay contactless with the BT Meal Card?

The card is contactless, so payment for purchases is quick, as fast as you can say... Piiing! You just have to bring the card close to the payment terminal and ...

39 votes
Only for BT clients

How many Miles do I receive if I shop with the BT Flying Blue Classic card?

The mechanism for receiving Miles is as simple as it gets! 😃Basically, for every 5 lei spent from the BT Flying Blue Classic card, you ...

46 votes
Only for BT clients

What happens to a payment order in the absence of funds?

Payment order in the status "Transaction pending - Insufficient funds! Please top up the account!" remains pending until the deadline ...

21 votes
Only for BT clients

Can the authorized account holder pick up the reissued card upon expiration?

The reissued card at maturity can only be released to the account holder. ❗ However, there is also the possibility of picking up the card directly by the authorized representative ...

19 votes

How do I change the default card in Google Pay?

Access the phone settings (Android): "Settings" ➭ "Google" ➭ "Account services" / "Account services" ➭ "Google Pay" ➭ "Make default" / "Set ...

7 votes
Only for BT clients

What is the payment limit with the card at the merchant, for Business cards?

Standard limits on business cards are as follows: ➤ Business cards in RON, Visa Business Silver and Visa Business Gold debit and credit, Visa ...

41 votes
Only for BT clients

How can I make the turnover for the credit card?

The turnover is made by topping up the credit card account and you can choose one of the options:➤⠀bank transfer;➤⠀transfer via BT ...

30 votes
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