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397 questions and answers
Only for BT clients

How can I access BT Payroll?

Super simple! 😅You access the BT Payroll platform link, received by e-mail, together with the user setup on the platform and follow the steps there. At first login ...

29 votes
Only for BT clients

What facilities does the BT Alert service offer?

BT Alert is the product we make available to legal entities, offering them the possibility to receive SMSs for: ➤⠀attachments ...

88 votes
Only for BT clients

Can I make online transactions abroad with my BT card?

All cards issued by us can be used at merchants abroad or on websites from other countries. 🌍Or, of course, you can withdraw money from ...

110 votes

My BT meal card does not work. Why?

🕵 If you are at the merchant's point of sale, you try to pay for your groceries with the BT Meal Card and you find that it does not ...

9 votes

How can I see what offers and discounts I benefit from with the BT Omnipass card and the Omnipass badge?

You very easily check, online, on the Omnipass website, the partners section. 😉

6 votes
Only for BT clients

What types of notifications are available in BT Alert?

Through BT Alert, you have access to the following notifications: 😉➤⠀collections in the bank account, in the VAT account or in the escrow account;➤⠀the current account balance or ...

8 votes
Only for BT clients

How am I protected in case of fraudulent transactions carried out without my consent with the card I hold?

According to the law, in accordance with the issuance contract concluded between us and you, as the cardholder, we are obliged to compensate you in case of ...

37 votes
Only for BT clients

What can I do with my credit card?

A lot of things. Here they are: ➤⠀purchases without commission in stores equipped with POS;➤⠀online shopping without commission;➤⠀cash withdrawals from counters ...

31 votes

What are the advantages of credit cards?

❶⠀Payment in installments without interest - up to 12 Installments, and in the case of banking shopping campaigns you can enjoy up to 18 Interest-free Installments at partners ...

8 votes
Only for BT clients

How do I enroll my card in Mastercard ID Check (3D Secure)?

Usually, merchants display the "Verified by Visa" or "Mastercard ID Check" logos on the site. There is a possibility that a merchant is enrolled and ...

28 votes

What is a virtual card?

Easy-peasy. 😃 It is a debit card in lei, intended for individuals, which you can issue exclusively from BT Pay. You see it instantly in BT Pay - and yes, you can ...

50 votes
Only for BT clients

What steps do I need to follow to get an online shopping card?

Well, uite cum procedezi:❶⠀Intri în BT Pay – da, trebuie să ai instalată aplicația în telefon; 😁Dacă nu ai BT Pay, aplicația se poate descărca gratuit din ...

35 votes
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