What transaction limits do I have on the card?
Each BT card has predetermined transaction limits, including for cash withdrawals from ATMs. 🏧➤⠀With all debit cards you can ...
What is the minimum age to benefit from a debit card?
The minimum age for obtaining a debit card is 14 years old. 😊However, it is good to know that if you are not over 18 years old, for the issuance of a ...
I lost my card. What is the first thing I need to do?
❗⠀Immediately upon noticing the loss or theft of your card, block it urgently. You can do this in five ways: ❶⠀From BT Pay: ➭ choose the card that ...
How do I proceed to block a card?
Blocking the card, in case of loss or theft, can be done in the following ways:❶⠀From the BT Pay application: ➭ you enter the application and select the card ...
My card got stuck in an ATM from another bank. How can I resolve this situation?
If this also happens, it is good to know that you need to recover your card from the bank that holds the ATM. 🏧Therefore, it is necessary to ...
What does "interest-free installment payment" mean?
It means that you can shop with the Star card (you can choose from several types of cards, depending on your needs) and pay back the money in installments, ...
I am in a foreign country, I lost my BT card, I blocked it, but I cannot return to get another one. What is the best option to have access to the money in the account?
Don't worry! 😮 You have several solutions: ❶⠀If you have BT Pay, BT24 Internet Banking or Mobile Banking you can transfer money to another account or ...
Does the card renew automatically? Where can I pick it up?
At expiration, the card is automatically renewed only if it has been used in the last 12 months.You can request:delivery of the card at home, by courier;pickup from ...
How to use BT issued cards in PayPal?
To use your BT card in the PayPal service, you just need to follow these steps: ❶⠀Add your BT card to the created PayPal profile. At the moment ...
Do I have insurance on my BT OmniPass card?
Of course! 😃 Your BT Omnipass card comes with travel insurance abroad. We believe that's natural. 😉This ensures you ...
Is a fee charged for card payments in physical or online stores?
Nope! No commission is charged. 😊Neither for card payments in physical stores nor online. 😮
How can I renew my card before its expiration?
You can reissue your card as follows: ➤ request its reissue at any BT unit or by calling the Call Center ➤ if you are the account holder person ...