How do I activate the Direct card?
Each Diresc card is activated very simply, by following these steps: ❶⠀Call the number on the back of the card, press key 0 and key 1 and in 30 minutes ...
I made purchases with the Direct Card but they do not appear in installments. Why?
If you made purchases in installments at the POS in store or requested installment payments via Rate Oriunde and they do not appear in the current statement, in ...
How to convert the loyalty bonus into money on the card?
Simply put, every month we send you an SMS with the accumulated bonus. If you want to convert it into cashback, all you have to do is reply to the SMS within 3 ...
How many installments can I pay with the BT Direct credit card?
The number of installments for the amount you receive is set when you sign your contract - up to 60 months. You also have the option to repay ...
What limit can the credit card issued by BT Direct have?
A personal credit card can be linked to a credit line of up to 3 eligible monthly incomes. The amount varies, but the highest ...
How can I pay the installments for BT Direct Loan?
Using the barcode received after loan approval, you have the options below. ⬇️*If you do not have a barcode available, you can enter the number of ...
How does the BT Direct Carrefour card loyalty program work?
Through this program, you benefit from a loyalty bonus for the Carrefour Direct Card, with: 5% cashback on purchases paid with the card...
How can I deactivate the SMS Alert service for the Direct Card?
Simple and easy – call 021 308 4000 and a colleague will assist you as soon as possible. If you need more information, we're available daily between 08:00 ...
How can I request an increase in the available limit for the BT Direct credit card?
You can visit BT Direct representatives at Carrefour or Dedeman stores, and they will check if you qualify for a limit increase of ...
Where can I get the PIN code to unlock my Direct Card?
If you no longer remember your PIN, you can call us at 021.308.40000 and we will assist you as soon as possible. You also have extra support from the virtual assistant of ...
If my Direct card expires this month, will a new one be automatically issued?
Yes, a new card is generated about a month in advance and sent to you by post, at the address you provided. However, the card is ...
In how much time do I receive the SMS to split the purchases into installments?
After the transaction is settled, you will receive the SMS within 24 hours. If you have not received the SMS, forward your request to contact@btdirect.ro or call 021 ...