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2762 questions and answers
Only for BT clients

I want to donate to an NGO. How can I do that if I have an account at BT?

Well... you have several options: 😊❶⠀the simplest is to donate via BT Pay. In the app, you will find a button with “Support NGOs and donate”. Here, you can choose ...

5 votes
Only for BT clients

What documents do I need to activate the First Year Free Account, if I have a PFA?

To activate your First Year Free Account, you need a current account at BT. 💙 From September to December 2026, you benefit from 24 months ...

4 votes

Can I do Split the Bill through BT Pay?

You went out with friends in town and realized you don't have cash? You bought a gift and want to split the cost with the rest of the friends? All you have to do is ...

2 votes
Only for BT clients

What information does the BT Alert Payments message contain?

BT Alert Payments message contains the following information:➤ Customer name ➤ Current account IBAN ➤ Amount ➤ Currency➤ Payment details – limited by ...

0 votes
Only for BT clients

What can I do to avoid becoming a victim of a phishing attack?

If you have accessed a suspicious link received by email and entered your login details in the BT24 application, please contact us as soon as possible ...

20 votes

What are the factors that influence the evolution of ROBOR?

ROBOR fluctuates depending on economic conditions, inflation rate, and the money available in the banking market. Banks have no interest in influencing ...

3 votes
Only for BT clients

What is the minimum amount I can send via BT Pay?

The minimum amount you can transfer via BT Pay is 5 lei. 😊

10 votes

How do I pay with a card other than the one set as default in Google Pay?

For this, you need to go into the phone settings (Android) ➭ the Google Pay section ➭ and set as default the card you want to pay with in ...

7 votes

In what situation must the single declaration be submitted?

In the case of individuals, with certain exceptions, if the value of interest income collected combined with other taxable "extrasalary" income ...

24 votes

What rights does the delegate have on the company's accounts?

Persons who have the status of delegate on the company's account may have the right to submit/withdraw banking documents, to deposit cash into the accounts ...

10 votes

Can I create an account on BT Trade without making transactions?

A DEMO account😃 can be opened, which allows access to the trading platform where the application's features can be seen, as well as tracking ...

22 votes

Am I commissioned on payments with Apple Pay?

ZERO COMMISSION! Sorry for the caps! 😅

9 votes
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