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2762 questions and answers
Only for BT clients

If I open my account online, is it still necessary to go to the BT unit?

In this case, it depends a lot on where you want to pick up the card: from the BT unit or if we should send it to your home. We recommend the 100% experience ...

15 votes
Only for BT clients

What is a loan without material guarantees?

The credit granted based on:➤⠀personal guarantees; ➤⠀sub-accounts opened with us;➤⠀and pledge on collections and account balance ...

1 votes
Only for BT clients

Can loans be taken out based on APIA subsidies?

Yes, we are a partner of APIA and we grant loans based on the subsidies paid by this institution. 😊

23 votes

What are the differences between subscriptions?

Different people, different needs. So we created the subscriptions to cover as diverse needs as possible. To make it easier for you, we created a comparator ...

4 votes
Only for BT clients

Do I have to confirm every online payment?

Not really. There will also be online payments that do not require additional confirmation steps, established based on your payment history, depending on: ...

15 votes
Only for BT clients

I am a BT Go client and I already use the services offered by FGO. How can I connect to FGO through BT Go?

If you are a BT Go user and already use FGO services, you will have the possibility to connect to FGO through BT Go with the credentials communicated by FGO ...

2 votes
Only for BT clients

How do I delete from SPV an e-Invoice that is uploaded incorrectly?

In the situation where you have made a mistake on an invoice, you must first cancel it in the FGO invoicing program and then send it together with the correct one to SPV.

6 votes
Only for BT clients

Are deposits opened at BT guaranteed?

Yes, all the deposits opened by individuals with us are guaranteed by the "Deposit Guarantee Fund in the Banking System", up to 100,000 ...

25 votes
Only for BT clients

How much does travel insurance cost in BT Pay?

The cost of an annual subscription is equivalent to the cost of travel insurance abroad for 7 or 10 days, with a cancellation component of ...

15 votes

Why choose BT Asset Management and not another fund manager?

BT Asset Management offers you a wide range of investment options. You can choose between fixed income funds (deposits, bonds) and funds with a ...

11 votes
Only for BT clients

Do I need an internet connection when I confirm a payment with the phone?

Yes, you need internet access. 🌐

13 votes

What fees do I have for transfers?

Here you can see all our taxes and fees. 😊

2 votes
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