2693 questions and answers

How long does it take for the bank to analyze my credit file?

Approval of a credit file can take from a few days up to a maximum of 2 weeks, depending on the type of loan requested and the situation ...

355 votes

If the account is garnished, what happens to the child's allowance money?

When it comes to your child's money, it is good to know that amounts from allowances cannot be subject to garnishment. 😊The money is transferred to an account ...

1109 votes
Only for BT clients

How long does it take for the money to reach the destination if I make an urgent payment?

➤⠀if you make the transfer in lei, before 15:00 ➭ the money arrives the same day to the beneficiary;➤⠀if you make the transfer in lei, after 15:00 ➭ the money arrives ...

366 votes
Only for BT clients

My card got stuck in an ATM from another bank. How can I resolve this situation?

If this also happens, it is good to know that you need to recover your card from the bank that holds the ATM. 🏧Therefore, it is necessary to ...

241 votes

How is ROBOR/IRCC calculated?

First of all, it is good to know that starting from May 2, 2019, in the case of variable interest loans in RON granted to natural persons, the ROBOR index has ...

117 votes

What does „codebtor” or „co-payer” mean?

Co-debtor / co-payer is the person who helps you at the moment when you cannot borrow the amount you need because of the income on ...

324 votes
Only for BT clients

What should I do if I want to withdraw a large amount of money from my account?

To withdraw an amount greater than 40,000 RON or 5,000 EUR, you need to make an appointment at the agency at least 24 hours in advance.Appointment ...

239 votes
Only for BT clients

I am a foreign citizen. What documents do I need to open an account?

➤⠀First of all, proof that you are a student in Romania: certificate from the university or the validated student ID.➤⠀Then, the identity document:If you are ...

259 votes

What is the commission I have to pay when I withdraw cash from another bank's ATM?

The best thing to do is to withdraw cash from BT ATMs if you have a card with us. If you still make withdrawals at other banks' ATMs, the commission differs in ...

116 votes
Only for BT clients

Is there a fee or commission for the BT Pay application?

The BT Pay application can be downloaded for free from the dedicated stores: Google Play, Huawei App Gallery, and App Store. Also, the application can be used ...

1047 votes

What conditions must I meet to take a loan from BT Mic?

You can benefit from a loan at BT Mic if you have:➤⠀a company with at least 3 months of economic activity, regardless if it is an SRL, PFA, II (enterprise ...

932 votes
Only for BT clients

How can authorized persons be added to the account?

Each of us can perform any transactions through their own account. However, indeed, there are situations where you do not have the possibility to do this personally or ...

230 votes
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