2660 questions and answers

If I have SMS Alert why did I not receive an SMS when the automatic transfer of the payment amount for the credit card was made?

Through the SMS Alert service you are always informed about the transactions made with the card, the available balance after each transaction, and if the service is ...

5 votes

How can I set up a recurring payment in BT Pay?

You can set up a recurring payment from BT Pay by following the steps below: Option 1: 1.Open the BT Pay app and go to the "Accounts" menu 2.Choose ...

8 votes
Only for BT clients

Can I select only one BT Alert option (balance, receipts, garnishments)?

You can choose only one option, depending on your needs. 🙂Through BT Alert balance we will inform you daily about the amounts available in your account, twice ...

17 votes

Can I add multiple accounts in BT Pay?

Yes, you can add all current accounts from BT, regardless of the currency. 😊

8 votes

In BT Pay I have added a card from another bank as well. Can I make a transfer between that card and my BT cards?

You can instantly transfer money from cards of other banks to your BT cards through BT Pay. ⚡

12 votes
Only for BT clients

What options do I have for confirming online transactions?

At the moment of initiating an online transaction you will have the following options: 🤩 ➤⠀Approve the transaction;➤⠀Reject the transaction;➤⠀Close the transaction*.

5 votes

How does GoOnline work?

❶ You choose the suitable design and subscription for your business and place the order in GoOnline. ❷ Within a maximum of 24 hours from placing the order, you will be contacted ...

2 votes

What is the validity of my Direct credit card?

Your card is valid until the last day of the month printed on its front. But to be able to use it without interruption, we will send it renewed before ...

9 votes

What is the brokerage company of BT?

Its name is BT Capital Partners. 😃

19 votes
Only for BT clients

Do I receive the advance from the invoice value (financing) on the same day I present the invoices to the Factor?

If we receive the advance payment request (financing) in the first part of the day and all the granting conditions stipulated in the factoring contract are ...

4 votes

How do I download BT Pay?

It is veeeery simple to start banking just with BT Pay: You download the free app from Google Play, App Store, or Huawei App Gallery - if you have iOS you have ...

19 votes

If I am a student, can I apply for a credit card?

If you are a student and have been working for at least 3 months, then you can request a credit card at a BT branch. Surely there is one on your way. 😉

4 votes
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