2762 questions and answers
Only for BT clients

What are the advantages of a corporate bank account?

One of the advantages is that you can make payments whenever you want, through the BT24 Internet Banking service to partner companies and to the budget. Also, ...

21 votes

Is the file analysis done through AI mechanisms or by bank employees?

Gathering part of the information and certain interpretations thereof are automated, but the final decision is made according to clear criteria, ...

4 votes

Is there a possibility that the IRCC index is higher than ROBOR, thus the loan costs will increase and not decrease?

Given that the IRCC index was recently introduced in legislation, it cannot be said with certainty what its evolution will be, the current trend is ...

5 votes

A company can refinance a loan granted to a shareholder or its administrator as an individual? But inversely?

A company cannot refinance loans granted to its individual shareholders or associates. 😕But the shareholders or administrators of a company can ...

7 votes
Only for BT clients

How can I delete RoPay Alias?

If you no longer want to have the RoPay Alias service active, but the BT account attached to it remains open, you can request the deletion of the Alias through BT Pay, section ...

8 votes
Only for BT clients

Can I connect the account from Pago in BT Pay?

Yes, you can import the data from the Pago account into BT Pay.This option will be visible both at the first access and afterwards, after deleting all ...

7 votes

What is the compensation amount for the life insurance policy attached to mortgage real estate loans?

In case of death and total permanent disability due to illness, depending on the age of the beneficiary, there are different compensation thresholds: ➤⠀for ...

0 votes
Only for BT clients

I confirmed an online payment, but it does not appear completed. Why could that be?

The reasons can be:❶⠀The session has expired (you only have 5 minutes to confirm the payment);❷⠀You did not return to the merchant's page after confirming ...

11 votes

Where can I pay with Apple Watch?

Anywhere in the country or abroad, in apps that accept Apple Pay. #easybankingJust like with the phone. 😃

8 votes

Where can I pay the monthly installments made with my Direct card?

🧾 Payment methods available for BT Direct: BT Express ATMs (Banca Transilvania) ➤ Identification with Direct Card or barcode scanning ...

5 votes

What types of credit cards exist?

We have multiple credit cards, created for different needs: ❶⠀STAR Card credit cards (STAR Strong, Gold and Platinum), created especially for ...

1 votes

Can I cancel the subscription at any time?

Yes, you can cancel your subscription at any time, with a 30-day notice.

6 votes
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