2660 questions and answers

What other saving options are there besides deposits or savings accounts?

Knowing other saving products besides classic deposits is the key to smart saving. Unfortunately, Romania is among the last ...

16 votes
Only for BT clients

How can I delete RoPay Alias?

If you no longer want to have the RoPay Alias service active, but the BT account attached to it remains open, you can request the deletion of the Alias through BT Pay, section ...

8 votes

Can I cancel the subscription at any time?

Yes, you can cancel your subscription at any time, with a 30-day notice.

4 votes
Only for BT clients

Am I advantaged if my business partner is in the same banking network and has a current account opened at BT?

Yes, you collect and pay without commission by payment order and check/bill of exchange (in the case of payments, the payment orders are executed instantly via channel ...

3 votes
Only for BT clients

In how much time can I withdraw the money transferred through the "Next Day" option?

You can withdraw the money 6 hours after sending and you will pay a lower fee than the classic one. ⏳

43 votes

What kinds of housing can be bought through the New Home program?

There are several scenarios you can find yourself in, as follows:➤⠀If the house was completed more than five years before the application date, then the maximum value of ...

4 votes

Can I see a list of card transactions in Apple Pay?

See exactly the last 10 payments made with Apple Pay. 😃

7 votes

If I am not a BT client, do I have a commission for using ATMs?

Unfortunately yes, but not by us, because the commission is charged by the bank where you have your card.

12 votes

What extra measures can I take to increase the security of data held by BT?

Because we always want to know you are safe, you can use the optional alert service that we provide you. It is called SMS Alert and it ...

4 votes
Only for BT clients

Can I select multiple phone numbers to receive notifications on, or just one?

You can choose up to 5 phone numbers to receive SMS through the BT Alert service. 😊

12 votes

Can I add multiple BT cards to Apple Pay?

Actually, all! All, all! 😅The first one you add will also be the default card.

4 votes

How do I find out the new IBANs?

List of IBAN codes that will be transferred from OTP Bank to BT can be viewed using the "equivalence generator" of accounts from OTP Bank to BT, ...

2 votes
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