100 lei welcome bonus + unforgettable experiencesOpen account

2762 questions and answers

Can I modify my already activated subscription?

Sure! Even if you opted for a subscription option, it can be changed at any time. You just come to any BT unit and our colleagues will help you.

26 votes

Where can I pay with iPhone?

At any POS in this world that accepts contactless payment. #skyisthelimit. 😮You can also pay in mobile apps or Safari, wherever Apple Pay is accepted ...

15 votes
Only for BT clients

What does the message that I receive by SMS Alert contain when I pay with the card?

If you have activated the SMS Alert service on your cards, then you will receive a message after each payment made that contains the following information:➤⠀payment ...

8 votes

Can I make the payment via regular transfer from BT Go if the provider is found in the list of utility providers?

No, if your supplier is found in the utilities list, you will only be able to make the payment through the specific functionality.

2 votes

What can I do if my card has been stolen/lost?

Make sure your money stays safe, urgently block the card and request a new one. You can do both operations directly from BT Pay or by calling ...

10 votes
Only for BT clients

Do I have to come to the bank every month to pay the subscription fee?

You do not have to come to the bank to pay the subscription. The value of your subscription will be automatically deducted, every month, from the current account selected by ...

2 votes
Only for BT clients

Can the company's data be updated by a person other than the legal representative?

In BT units, the update can also be made by an authorized representative if they have a mandate in this regard and present the relevant documents.

11 votes
Only for BT clients

What are the benefits of paying with a mobile phone?

Payment with mobile phone represents the latest trend in making everyday payments. The main benefits of this type of payment target ...

61 votes

What should I do if I lost my phone with Apple Pay?

To use Apple Pay, each transaction made through Apple Pay with an enrolled BT card must be authorized via Face ID, Touch ID or ...

10 votes

Is it possible to implement card payment on my website?

If you have an online store, through BT and our partners, card payment can be implemented for websites created on most platforms or ...

6 votes

How do I find out the new IBANs?

List of IBAN codes that will be transferred from OTP Bank to BT can be viewed using the "equivalence generator" of accounts from OTP Bank to BT, ...

2 votes

How do I download BT Pay?

It is veeeery simple to start banking just with BT Pay: You download the free app from Google Play, App Store, or Huawei App Gallery - if you have iOS you have ...

24 votes
You have reached the end of the results
No results found