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2762 questions and answers

What data does the bank check and need to be updated?

First of all, we want you to know that updating the data is a legal obligation that all banks in Romania must fulfill.But more ...

11 votes
Only for BT clients

How do I withdraw the meal cards for people who are no longer employees of the company?

For the closure of the meal cards BT of former employees we have prepared two options for you: ❶⠀You enter the *BT Ticket platform and delete from the management the cards ...

7 votes
Only for BT clients

What is the maximum repayment period for a loan from the Medical Division?

The maximum period for which the loan is granted varies:➤⠀5 years for professional needs loans➤⠀7 years for equipment➤⠀15 years for investments ...

11 votes
Only for BT clients

If I want to cancel the BT Alert subscription, do I have to pay a penalty?

No. If you want to cancel or modify the BT Alert subscription, you can do so anytime you want, without any commission or penalty. 😊

12 votes
Only for BT clients

What is "Flying Blue"?

Flying Blue is a loyalty program that includes the airlines: ➤⠀KLM; ➤⠀TAROM;➤⠀AIR FRANCE; ➤⠀and other companies of the Sky Team group. This ...

10 votes

How do I register for events in Stup?

The process is very simple. You just have to: ✅create an account on stup.bancatransilvania.ro;✅go to the events section on the site;✅enter the event that ...

1 votes

What kinds of housing can be bought through the New Home program?

There are several scenarios you can find yourself in, as follows:➤⠀If the house was completed more than five years before the application date, then the maximum value of ...

4 votes
Only for BT clients

What does the message contain that I receive through SMS Alert when I collect money?

If you have receipts in the account, the messages received via SMS Alert contain details about:➤ the source of the receipt;➤ the IBAN of the account where you received the money;➤ the amount ...

19 votes

What is RoPay and RoPay Alias?

With RoPay Alias, clients only need the phone number, and with RoPay, they only use a QR code. They can make instant and free transfers, without ...

100 votes
Only for BT clients

I found a product at a store that is not a STAR partner and I paid in full, can I still exchange it for interest-free installments?

If the store from which you want to buy the product is not a partner store, unfortunately, you will not be able to pay for the product in installments without interest. Check ...

2 votes
Only for BT clients

I am on medical leave for 30 days following a surgical intervention, can I apply for a loan?

In this case, you must return to work and have one month recorded without medical leave in order to apply for credit.

12 votes

What is "inflation"?

We speak and hear more and more often about inflation. Or about the price of products. Or about the minimum consumption basket. What is the connection between them and what does it mean for us? ...

2 votes
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