What is a "debtor"?
The debtor (or borrower) is the one who participates with the net income in establishing the total net income considered for granting a loan and ...
If I want to cancel the BT Alert subscription, do I have to pay a penalty?
No. If you want to cancel or modify the BT Alert subscription, you can do so anytime you want, without any commission or penalty. 😊
How can I get in touch with other Stup members?
To get to know other Hive members, we invite you to participate in the upcoming events. The event schedule contains a dedicated time slot for ...
How do I get in touch with the partners from Stup?
In order to be able to talk with one of our partners, you need to follow these steps: 1️⃣ You enter stup.bancatransilvania.ro and schedule a ...
Can I disable the contactless service on the cards I hold?
Sure, this is possible for cards issued under the VISA logo. Fill out the Bank's contact form to request the deactivation of the feature ...
What will happen to the Free First Year Account package after 1 year?
After 1 year, the Free First Year Account package automatically converts into the Unlimited Current Account package within the BT Network and will take effect immediately ...
What is the maximum repayment period for a loan from the Medical Division?
The maximum period for which the loan is granted varies:➤⠀5 years for professional needs loans➤⠀7 years for equipment➤⠀15 years for investments ...
How do I withdraw the meal cards for people who are no longer employees of the company?
For the closure of the meal cards BT of former employees we have prepared two options for you: ❶⠀You enter the *BT Ticket platform and delete from the management the cards ...
What data does the bank check and need to be updated?
First of all, we want you to know that updating the data is a legal obligation that all banks in Romania must fulfill.But more ...
What documents do I need to cancel the RCA insurance policy?
Ai aici toate documentele de care ai nevoie:the registration certificateidentity cardRCA insurance policy issuedthe cancellation request related to the insurerThe documents must be sent to ...
How do I register for events in Stup?
The process is very simple. You just have to: ✅create an account on stup.bancatransilvania.ro;✅go to the events section on the site;✅enter the event that ...
I am a client classified as Non-Profit Association, can I choose another extra option besides the one of 25 interbank transactions?
Yes, and this will be commissioned at the level corresponding to the chosen extra option. 😉