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2762 questions and answers

What is the difference between a secure site and an insecure one? How do I know if the site where I want to make a payment is secure?

A secure site will send to the Bank the security code CVV2, inscribed on the back of the card. 💳 However, to have safe online payments ...

175 votes

How do I recognize a merchant enrolled in Mastercard ID Check?

Usually, merchants display the logos "Verified by Visa" or "Mastercard ID Check" on the site.There is a possibility that a merchant is enrolled and ...

11 votes
Only for BT clients

Can login SMS messages for the SMS-OTP authentication method also be sent to numbers from abroad?

Yes, BTPay Web allows you to use both numbers from the national network and the international one. 😊

34 votes
Only for BT clients

How can I find out where I used the STAR BT points at merchants?

You can find out this information as follows: ➤⠀through BT Visual Help, by calling 0264 308 000;➤⠀through the BT24 Internet Banking platform;➤⠀through the BT24 app ...

31 votes

What payments are accepted for rounding up through Round Up?

Payments with debit card or phone, online card payments, payments at any POS. ✅It is good to know that overdraft payments, transfers from ...

43 votes
Only for BT clients

What can I do with the Visa Classic card from BT?

Well, you can do almost everything you want 😉❶⠀you can pay for your daily shopping anywhere in the world, including online at merchants who display ...

44 votes
Only for BT clients

Can I pay the payment orders through BT Express?

Sure! 😊 In BT Express, you can make both payments of inter and intra-bank payment orders, as well as payments of treasury payment orders.

3 votes
Only for BT clients

I am a BT Italia client and I want to send money to Romania. How long will it take for the money to reach the recipient's account?

Money arrives instantly if the recipient has an account with us. ⚡

7 votes
Only for BT clients

Can I open an online account without getting a card?

If you are a non-client, opening an account online comes with a debit card: Visa Classic or BT-Omnipass. 💳If you are a BT client, you can opt for ...

27 votes
Only for BT clients

What information does the BT Alert Payment refusal message contain?

The BT Alert message Payment refusal contains the following information: ➤ Date ➤ Type, series and amount of instrument ➤ Payer name ➤ Refusal type (total/partial) ➤ Amount ...

16 votes
Only for BT clients

Is the interest guaranteed in the case of negotiated deposits?

Yes, the interest is guaranteed even in the case of negotiated deposits. 😃

29 votes
Only for BT clients

What is the maximum age for accessing a loan if the recorded income is from salaries?

You can apply for a loan with income from salaries on the condition that you are not over 65 years old at the end of the loan. If you are thinking about taking a loan, you can ...

16 votes
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