2660 questions and answers
Only for BT clients

Is the interest guaranteed in the case of negotiated deposits?

Yes, the interest is guaranteed even in the case of negotiated deposits. 😃

29 votes
Only for BT clients

How can I save money at the bank?

Depending on your needs, you can choose our saving products: term deposit, savings account KidContRoundUpThese can be constituted on ...

43 votes

What does "transaction with the next date" mean?

It is that transaction in which you authorize a transfer outside the usual processing hours or with a future processing date. 📆

9 votes
Only for BT clients

Can login SMS messages for the SMS-OTP authentication method also be sent to numbers from abroad?

Yes, BTPay Web allows you to use both numbers from the national network and the international one. 😊

33 votes
Only for BT clients

What is the minimum amount to open a deposit at BT?

If you are an individual, you need: ➤⠀minimum 100 RON for deposits in RON;➤⠀and for deposits in foreign currency, a minimum of 250 EUR or USD. In the case ...

44 votes

What does the account statement archive functionality offered by the BT Go application provide?

Account statement archive functionality allows you to download the statements related to all your accounts, for any month from the last 10 years, in a ...

11 votes
Only for BT clients

What information does the BT Alert Payment refusal message contain?

The BT Alert message Payment refusal contains the following information: ➤ Date ➤ Type, series and amount of instrument ➤ Payer name ➤ Refusal type (total/partial) ➤ Amount ...

16 votes

What are the advantages of a demand savings account?

In the case of a sight savings account, deposits and withdrawals are not restricted, so you have access to money anytime. 😃More than that, ...

141 votes

What payments are accepted for rounding up through Round Up?

Payments with debit card or phone, online card payments, payments at any POS. ✅It is good to know that overdraft payments, transfers from ...

42 votes
Only for BT clients

What is the validity of the CPAG offer (First Year Free Account)?

The CPAG offer is valid for a whole year on the condition that you activate it in the first year from the establishment of the company (considered as the registration date at ...

11 votes
Only for BT clients

How do I find out if I will be able to pay the installments once I take the loan?

And we, like you, want to make sure that the decision to take out a loan is made responsibly. 😇 That is why, with your consent, we will carry out all ...

64 votes

How do I recognize a merchant enrolled in Mastercard ID Check?

Usually, merchants display the logos "Verified by Visa" or "Mastercard ID Check" on the site.There is a possibility that a merchant is enrolled and ...

11 votes
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