2660 questions and answers
Only for BT clients

How long does it take to get the money back in case of return?

In case of premium return, BT Insurance Broker will refund your money to the account within 5-7 working days. The interval depends on the chosen insurer.

45 votes
Only for BT clients

Do I have transfer limits if I am a child?

Yes, the limits are set according to your age: If you are between 8-14 years old and do not have an open account in your name at the bank, but a BT kiddo card ...

17 votes

How can I block an amount as a guarantee for later settlement through a card transaction?

If your business is a Hotel, Travel Agency or Rent A Car, you can, through pre-authorization type transactions, block an amount as a guarantee and afterwards ...

4 votes

What is NFC technology?

A little theory never hurts, however from this we promise you don't have an exam! 😝But back to it, NFC or Near Field Communication is a set of standards of ...

41 votes

How is the IRCC index calculated?

The reference index for loans granted in lei with variable interest rate is published every working day on the website of the National Bank of Romania. ...

6 votes
Only for BT clients

What is a card from BT Pay?

Well, the card in BT Pay is a projection of the physical card. If you are an individual client, you can add it to BT Pay before receiving ...

53 votes

I have received the physical card. How do I activate it?

After you receive the card by courier, you must activate it before using it. How do you activate it? From BT Pay choose the option Press to activate ...

12 votes
Only for BT clients

I have unspent money left in the grant account. How do I return it to the Ministry?

❶⠀After completing the progress report, the remaining unused amounts must be returned, by payment order, from your grant account to the Agency's account ...

16 votes
Only for BT clients

How does RoPay Alias work?

It is a money transfer based on defining an Alias, that is associating an account number with a phone number, so then the money transfers ...

35 votes
Only for BT clients

What is the SMS Alert service?

SMS Alert is the SMS notification service through which you are informed about the deposits you have in your account, how much money you have left after each payment ...

35 votes
Only for BT clients

Does the authorized person on the account need to have an account opened at BT?

No, it is not mandatory to have an open account at BT. It only needs to be registered at the bank. 😃

43 votes
Only for BT clients

How can I make deposits into the KidCONT account?

You can fund the KidCont savings account ➤⠀by bank transfer➤⠀at one of the cash desks in our branches.

20 votes
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