2706 întrebări și răspunsuri

What is a "Gold Card"?

Gold Card is a plastic card, yellow in color, issued by Western Union. 💳 This card has 9 digits inscribed on the front side that help us ...

14 votes

What is IRCC?

IRCC is the reference index for loans with variable interest granted in LEI and which, starting from May 2, 2019, according to Emergency Ordinance 19/2019, replaces ...

18 votes
Only for BT clients

How much does it cost me to use the chatbot "Raul from BT"?

Absolutely NOTHING, because the cost for using BT's Raul chatbot is ZERO. 😊 Sorry for the caps! 😅

24 votes

How much does mandatory home insurance cost?

➤⠀for dwellings with a load-bearing structure made of reinforced concrete, metal or wood or with exterior walls made of stone, burnt brick or any other ...

43 votes
Only for BT clients

When does the bank pay interest?

Interest related to saving products is paid according to the contract - for classic deposits, at maturity/expiry (with the exception of ...

29 votes
Only for BT clients

Who needs to update their data?

Each BT client must go through this process periodically and obligatorily. 😅Whether we are talking about personal data (in the case of individuals) or those of ...

45 votes
Only for BT clients

How are payments that require multiple signatures authorized?

If there are persons with multiple signing rights on the account, the first signature is that of the payment creator. This person can view the signed payment in ...

30 votes

Can I transfer money with Apple Pay?

Unfortunately no, you can't do that. 😥 But guess what?! We have a solution 🥁 drum roll 🥁: BT Pay. The app is free and transfers are fast. 🤩

6 votes
Only for BT clients

What happens to a payment order in the absence of funds?

Payment order in the status "Transaction pending - Insufficient funds! Please top up the account!" remains pending until the deadline ...

21 votes

Where do I transfer the money for My Pension?

If you are employed with a work contract: ➤ you give your employer a copy of the individual membership act for My Pension, and he will withhold and transfer ...

8 votes

How can I tell if I am the target of an identity theft attempt?

First of all, at BT, we will never ask you for confidential information through electronic channels. 😅❗⠀We will never send you ...

31 votes
Only for BT clients

What are the steps to have My Pension?

Enter BT Pay and follow the steps from there. 🥰 Or, contact a BT marketing agent and sign a membership agreement for My Pension. Write to us at ...

7 votes
You have reached the end of the results
No results found