How much does it cost me to use the chatbot "Raul from BT"?
Absolutely NOTHING, because the cost for using BT's Raul chatbot is ZERO. 😊 Sorry for the caps! 😅
What is a "Gold Card"?
Gold Card is a plastic card, yellow in color, issued by Western Union. 💳 This card has 9 digits inscribed on the front side that help us ...
When does the bank pay interest?
Interest related to saving products is paid according to the contract - for classic deposits, at maturity/expiry (with the exception of ...
Who needs to update their data?
Each BT client must go through this process periodically and obligatorily. 😅Whether we are talking about personal data (in the case of individuals) or those of ...
How are payments that require multiple signatures authorized?
If there are persons with multiple signing rights on the account, the first signature is that of the payment creator. This person can view the signed payment in ...
Are there any commissions or opening fees for the KidACCOUNT?
No, there is no kind of commission or opening fee for KidCONT. 😊
What is a "personal needs loan"?
Personal loan is a loan you get from the bank when you want to make a purchase, but you don't have enough money. ...
How can I tell if I am the target of an identity theft attempt?
First of all, at BT, we will never ask you for confidential information through electronic channels. 😅❗⠀We will never send you ...
What are the steps to have My Pension?
Enter BT Pay and follow the steps from there. 🥰 Or, contact a BT marketing agent and sign a membership agreement for My Pension. Write to us at ...
Where do I transfer the money for My Pension?
If you are employed with a work contract: ➤ you give your employer a copy of the individual membership act for My Pension, and he will withhold and transfer ...
Can I refinance loans from other institutions with the loan obtained from BT Mic?
Yes, through the BT Mic loan, you can refinance loans taken from other institutions. 😃
Can I transfer money with Apple Pay?
Unfortunately no, you can't do that. 😥 But guess what?! We have a solution 🥁 drum roll 🥁: BT Pay. The app is free and transfers are fast. 🤩