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2762 questions and answers

What is My Pension?

Pensia Mea is one of the two optional private pension funds managed by BT Pensii, more precisely Pillar 3. The minimum contribution to Pensia Mea ...

19 votes
Only for BT clients

How can I pay the monthly obligations for the BT credit card through BT Pay?

When you choose your BT credit card 💳 from BT Pay and check the "Credit Info" menu, you will see what the minimum amount and the maximum amount that must be ...

34 votes
Only for BT clients

How can I request compensation in the event of the insured incident?

In the case of such an event, you have two options at hand:❶⠀To come to the nearest unit of ours and we will certainly find a solution ...

77 votes

What is GDPR?

The term GDPR is actually the abbreviation for "General Data Protection Regulation" or in other words: General Data Protection Regulation. ...

16 votes
Only for BT clients

How can I receive account statements regarding my investments?

You have several options, depending on what is easier for you: If you are a resident natural person and have the BT Pay app➭ access the Investments tab ➭ ...

42 votes
Only for BT clients

For what period is the investment credit granted?

The granting period is a maximum of 120 months. However, a grace period of up to 36 months can be granted. 😊

133 votes

What is GoOnline?

GoOnline is a complete eCommerce solution for legal entities, through which you can open an online store in a maximum of 3 days. ⏳Banca Transilvania and ...

16 votes
Only for BT clients

How can I access the BT Pay and Fitbit, Apple Health or Google Fit offers?

Add your Fitbit, Apple Health, or Google Fit account in BT Pay in the "Offers" ➭ "Rewards in Motion" section. This way you can unlock special offers in ...

17 votes

How do I change the default card in Apple Pay?

Here we tell you 2 options. 😃 You choose which one you want: ❶⠀iPhone or iPad: “Settings” ➭ “Wallet & Apple Pay” ➭ “Default Transactions” ➭ “Default Card” ...

8 votes
Only for BT clients

What facilities does the BT Alert service offer?

BT Alert is the product we make available to legal entities, offering them the possibility to receive SMSs for: ➤⠀attachments ...

88 votes

How can I make a recurring payment?

You can make a recurring payment when transferring money between your accounts or to someone else. You just need to choose the weekly, monthly, or ... payment option

17 votes

My BT meal card does not work. Why?

🕵 If you are at the merchant's point of sale, you try to pay for your groceries with the BT Meal Card and you find that it does not ...

9 votes
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