What can I do if I have lost my phone or it has been stolen?
If you lost your phone or it was stolen, you can choose one of the following options:1. Use another phone to contact us at 0264 ...
If I pay with a STAR card at the store and earn points, and then return the product, what happens to the points?
You need to know that at the moment of returning the purchased product, the STAR points obtained are returned to the partner merchant. 😊
How are BT Express invoices paid?
BT Express is a self-service type payment kiosk with a barcode reader.It scans the barcode from the invoice and, in this way, the data from ...
How can I send a complaint to Banca Transilvania?
If you want to send us a request or a complaint, we are here for you.You can fill out the contact form on our website and we will provide you ...
How can I buy Fidelis government bonds in euros?
Fidelis Euro-denominated Government Bonds can be purchased through a brokerage account opened at BT Capital Partners, a member of the Financial Group ...
What commission do I pay if I transfer money from the savings account to the current account?
Well, you do not pay! Because for such transfers we do not take a commission! 😃It is good to know that you benefit from the possibility of cash withdrawal, without ...
How can I access BT Payroll?
Super simple! 😅You access the BT Payroll platform link, received by e-mail, together with the user setup on the platform and follow the steps there. At first login ...
How can I update the company data?
You can update your company's data very easily by visiting any of BT's units. Remember, however, that you will need the document ...
What is the "Credit Risk Center"?
„Credit Risk Center” (CRC) represents a specialized structure in collecting, storing, and centralizing information regarding:➤⠀exposure ...
What are the necessary documents for accessing a leasing in the case of a company?
If you wonder which are the documents you need to present when accessing a leasing, these are:➤ year-end balance sheet;➤ the balance from ...
What is the Common Reporting Standard (CRS)?
Common Reporting Standard (CRS), adopted at the level of the Organization for Economic Cooperation and Development (OECD) and transposed at the level of the Union ...
What are the stages of a New Home credit file?
A New Home credit file must go through several stages, as is natural. To give you an idea, know that these are:❶⠀Legal analysis - ...