How do I see how much money I have in my pension account?
Direct in BT Pay, the Investments section, if you are a BT client or on the BT Pensions website, in the "My online account" section you can check at any time, with ...
How can I close an ACTIVE Deposit?
If you want to close an ACTIVE deposit, you can do it quickly at any of our units:➤⠀the amount available in the deposit will be transferred ...
What types of data update notifications can I receive from Transilvania Bank?
If you need to update your data in BT records, we will notify you about this and invite you to do so through different channels. You can ...
How can I return the full or partial amount to the client in the case of a POS transaction?
You can request BT to return fully or partially the amount of a transaction made on the POS by sending the transaction information by e-mail to the address: ...
How do I pay a utility bill in BT Pay?
You can pay one or multiple invoices simultaneously, as you prefer. 😊 It is important to know that from the Cards menu, the invoice payment can only be made in full, ...
If I want all the BT Alert options (balance, receipts, seizures, checks / promissory notes / bills of exchange received for payment, refusal to pay payment instruments), do I pay for each one individually?
Of course not! 😊 I put all these options into a single subscription and called it BT Alert. Basically, it is a way through which you can find out ...
How can I pay bills in BT Pay?
The Bill Payment Service is for all BT Pay users identified as BT clients based on the phone number provided to the bank and who have ...
Which/what are personal data?
In principle, all your personal data. 😅That is, any information that can identify you directly (alone) or indirectly (together with others ...
How can I cancel a transaction in the BT POS App?
❌ You have the option to “Cancel” the payment right in the app. You enter the menu and click on the “Cancel” or “Void” button. (Depending on the language of the Android system, it ...
I can't set my password, the "Confirm" button does not appear. What can I do?
➤⠀If you initiated the online payment from a computer, try using a different browser;➤⠀If you initiated the online payment from a phone, try using ...
Can I enroll multiple cards in BT Pay?
If you have multiple cards at BT you can add them all in the app by accessing the "+" button at the top right.
How can I buy Fidelis government bonds in euros?
Fidelis Euro-denominated Government Bonds can be purchased through a brokerage account opened at BT Capital Partners, a member of the Financial Group ...
