What does "pre-financial approval" mean?
Pre-approval is when you want to apply for a mortgage loan for your new home and you bring your income documents to us. ...
I want to receive the proof of payment by e-mail when I make a transfer through BT Pay.
If you make a new payment via IBAN, you have the option to send the proof of payment by e-mail at the completion of the transfer. If you forgot to generate the proof, ...
How do I check if the money I transferred has been received?
To check if your contributions to BT Pensions have been received, you can enter BT Pay, the investments tab, and select the pension fund towards ...
How is the variable interest rate calculated?
This is calculated based on the reference index IRCC / ROBOR / EURIBOR / LIBOR + the bank's fixed margin. 😮The interest is calculated on the balance ...
How does an online transaction work?
➤⠀By card payment After you have selected the products on the merchant's website and chosen card payment, you must enter the card details on a page ...
How can I redeem my investments?
Simple! 🎉 You access the fund, click on "Sell", choose the account in which you want to receive the money, and choose whether you want to redeem all or just a part. ...
Do legal entities pay tax on interest?
Legal entities pay tax on income from interest on deposits if they report a profit at the end of the fiscal year ...
What is a "currency conversion"?
Currency conversion allows for a direct exchange between two different currency accounts, without this operation including an exchange ...
How can I provide proof of home address?
In case the residence address is not found on the identity documents presented to the bank, you can present to the bank one of the following ...
If I pay with the STAR BT card abroad will I benefit from star points?
Of course, for every payment you make abroad you benefit from 0.1% points of the value of the purchases. Read more details here. 😊
What commissions do I pay if I sell Fidelis government securities before maturity?
At BT Capital Partners, the commission for this type of transaction is 0.05% of the transaction value, for Fidelis government securities issued until ...
How can the BT Meal Card PIN be changed?
You can change the BT meal card PIN anytime, at any BT ATM. In case you no longer remember the PIN, please contact the employer ...