2660 questions and answers

What is a "savings account"?

The savings account is a flexible saving option, where you can deposit and withdraw money anytime - additionally, you also have variable interest on installments ...

9 votes

Can I find out the amount I qualify for without going to the bank?

Of course! And to make fewer trips to the bank, we have prepared several options for you: ❶⠀You can use the BT* credit simulator. Simple and ...

128 votes
Only for BT clients

What should I do if the codes generated by the token device are no longer accepted by the application at login?

If the error message appears: "The access data entered is incorrect", it means your device has been desynchronized. 😬We can help you with ...

49 votes

How do I save with Round Up?

At each payment, the amount will be rounded to the multiple chosen by you.But come on, let's better take some examples for each multiple: 👀Up to 1 leu: you pay ...

141 votes
Only for BT clients

What rights do I have when I take out a loan?

When you take a loan, first of all we advise you to choose the loan that suits your need. We respect the right to information and we provide you with ...

110 votes
Only for BT clients

How do I scan and pay a bill?

Pentru anumiți furnizori poți plăti facturi prin scanarea codului de bare.Simplu, dai acces camerei foto și scanezi codul de bare. 📷E posibil ca unii ...

33 votes
Only for BT clients

Can I open an account if I am not in the country?

You open an online account at BT, wherever you are. You must have an ID card issued in Romania and be over 18 years old, that's all! ✨The fastest method for ...

87 votes
Only for BT clients

Where do I apply to receive an account statement for a deposit-type account?

Wherever you want! Choose the one most useful for you. We offer you several options:❶⠀The BTPay Mobile or BTPay Web applications❷ At any ...

70 votes
Only for BT clients

How do I cancel an online payment?

In this case, unfortunately, we cannot do anything. 😥You need to contact the merchant. 📞Only he can stop the settlement of a transaction and, possibly, ...

34 votes
Only for BT clients

If I record an accounting loss, can I access a BT Mic loan?

We have a personalized approach for every business. And we have the possibility to grant financing based on more than just financial results ...

11 votes

What is the best performing fund in the last 3 years?

To find out more details about the evolution of funds managed by BT Asset Management, we invite you to visit our website, the section ...

93 votes
Only for BT clients

What interest do I have on the money in the current account?

We are sorry, but currently we do not grant interest for the amounts available in the current account. 🙁The interest on demand deposits is zero. 👌

127 votes
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