Can I send money through the BT Pay app? How do I do that?
Sometimes it can happen that you need extra money… you or your friends. So we offer you exactly, but exactly what you need: BT Pay. 😎You can easily transfer ...
Can I pay with the phone?
Yes, you can do that quickly with BT Pay or Apple Pay. 😃If your phone is Android (with or without Google services), from the "Menu" in BT Pay (top left corner ...
What happens if I already have a life insurance policy in force and I want to get a loan?
The best part is that if you already have an active life insurance policy and if you want to take out a loan, you no longer need to conclude another life insurance policy. 😃 ...
How long does the transfer take?
If you choose to transfer money via BT Pay based on the phone number, it is done instantly, 24/7, after confirmation from ...
What should I do if the codes generated by the token device are no longer accepted by the application at login?
If the error message appears: "The access data entered is incorrect", it means your device has been desynchronized. 😬We can help you with ...
How can I authorize a person on the account?
Well, that depends a lot on the person you want to empower on the account. 🙂More precisely:➤⠀if the person has a current account opened with us, you can ...
Are investment funds guaranteed, like deposits?
Investment funds are not guaranteed, at the industry level, as they are not bank deposits. 😕However, the placements are diversified, ...
How can I change the PIN of the BT Meal Card?
The PIN code of the BT Meal Card can be changed at any ATM of Banca Transilvania. In case you no longer remember the PIN code, you must ...
What should I do if my account is blocked to unlock the due amounts?
It is good to know that the garnishment is established on the amounts from all bank accounts, both current and those you will collect, up to the garnishment value, ...
What is a "savings account"?
The savings account is a flexible saving option, where you can deposit and withdraw money anytime - additionally, you also have variable interest on installments ...
What is the cost of an account statement at BT?
We issue you a free account statement for previous months. For the current month it costs you 1 RON, and for duplicates the cost is 3 RON / duplicate. ...
What is life insurance with a guaranteed savings component?
It is a solution that combines financial protection with long-term saving. Thus, you have the peace of mind that you and your loved ones are protected, and at the end of ...