How can I make a bank deposit?
The easiest way to open a deposit is directly through BT Pay. All you need to do is download the app, open a current account, and enter ...
Why is an appointment necessary to withdraw money from the account?
Because we want to make sure that the respective amount is available in the unit from which the withdrawal is made. 😊Good to know: You need an appointment in ...
Can I send money through the BT Pay app? How do I do that?
Sometimes it can happen that you need extra money… you or your friends. So we offer you exactly, but exactly what you need: BT Pay. 😎You can easily transfer ...
What happens if I already have a life insurance policy in force and I want to get a loan?
The best part is that if you already have an active life insurance policy and if you want to take out a loan, you no longer need to conclude another life insurance policy. 😃 ...
How long does the transfer take?
If you choose to transfer money via BT Pay based on the phone number, it is done instantly, 24/7, after confirmation from ...
What should I do if the codes generated by the token device are no longer accepted by the application at login?
If the error message appears: "The access data entered is incorrect", it means your device has been desynchronized. 😬We can help you with ...
How can I authorize a person on the account?
Well, that depends a lot on the person you want to empower on the account. 🙂More precisely:➤⠀if the person has a current account opened with us, you can ...
What is a "savings account"?
The savings account is a flexible saving option, where you can deposit and withdraw money anytime - additionally, you also have variable interest on installments ...
Are investment funds guaranteed, like deposits?
Investment funds are not guaranteed, at the industry level, as they are not bank deposits. 😕However, the placements are diversified, ...
What is life insurance with a guaranteed savings component?
It is a solution that combines financial protection with long-term saving. Thus, you have the peace of mind that you and your loved ones are protected, and at the end of ...
What is the cost of an account statement at BT?
We issue you a free account statement for previous months. For the current month it costs you 1 RON, and for duplicates the cost is 3 RON / duplicate. ...
How can I change the PIN of the BT Meal Card?
The PIN code of the BT Meal Card can be changed at any ATM of Banca Transilvania. In case you no longer remember the PIN code, you must ...
