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2762 questions and answers
Only for BT clients

I changed my phone number, but the mobile device remained the same.

The BT Pay application installed on the previous number must be uninstalled. You will need to call us or come for a walk to the bank to change your ...

134 votes

If my leasing contract has expired, can I still drive the car?

Yes, vehicle registration is continuous. According to the law, you are required to transfer the vehicle registration within 30 days from the date of sale ...

60 votes

Is it necessary for the account statements to be stamped or signed by the bank?

The account statement shows you exactly what happens in your account and presents all transactions processed by the bank. It is good to know that these are valid ...

84 votes
Only for BT clients

How can I disable or change the BT Alert service?

You can do these things in 2 ways:❶⠀Through the call center, accessing the dedicated page on the BT Questions website❷⠀At any of our units, if ...

88 votes

What does "bank margin" mean?

Bank margin is a component part of the loan interest which is set as a fixed percentage throughout the contract period. 📑❗⠀If you are thinking of taking ...

16 votes

What documents do I need to open an online company account?

Simple. 😄 You only need the identity card and to be the legal representative of the company. ❗ You can open an account online only if your company is ...

125 votes

Is it possible to refinance a loan taken through New House or First House?

The holder of such a loan has a prohibition on alienation and encumbrance for the first 5 years. After the expiration of this period, with prior obtaining of ...

61 votes
Only for BT clients

Can I access financing for my company if I only have 3 months of activity?

Of course! 😊 You can apply for funding directly on the BT Mic website or at any BT Mic agency. Even if you have only 3 months of economic activity. ...

39 votes
Only for BT clients

Can I pay with the phone?

Yes, you can do that quickly with BT Pay or Apple Pay. 😃If your phone is Android (with or without Google services), from the "Menu" in BT Pay (top left corner ...

44 votes

What commission do I have for issuing a BT card?

If you want to get a card at BT, we have good news! 😊 If you want to have a VISA Classic or Mastercard Mondo card, the issuance fee is 0. However ...

32 votes

For what period can I take a loan through BT Mic?

Depending on the destination, you can take the loan for the following period:➤⠀for sustaining current activity (merchandise, business related expenses, payment ...

481 votes

What is a "transaction"?

It is an agreement between two or more parties through which a commercial exchange is made. 💱

54 votes
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