2693 questions and answers

Between what hours can I apply for opening an online account?

If you want to open an online account for yourself, you can do it regardless of the hour through BT Pay. If you want to open a company account, you can do it ...

395 votes
Only for BT clients

What documents do I need to open an online account at BT?

Nothing complicated. 😊 You only need your identity card issued in Romania. And of course, to be a resident. 😉

435 votes
Only for BT clients

Is it possible to open a savings account for minors?

Certainly! We simply call it KidCONT and it can be opened: ➤⠀either in RON; ➤⠀or in EURO. Afterwards, you can top up this deposit very easily, just with ...

219 votes
Only for BT clients

Can I open multiple accounts at BT?

Yes, you can open multiple accounts with us. 😃

204 votes

What is „credit”?

Credit is a loan operation regulated by a contract, through which a bank provides you with a sum of money in exchange for:➤⠀a price ...

76 votes

How do I add a card to Google Pay?

Simpler than you think! 😃❶⠀Open the BT Pay app;❷⠀Select the desired card and find the “Add to Google Wallet” button on the main page;❸⠀Follow ...

39 votes

What is the difference between variable interest and fixed interest?

➤⠀the fixed interest rate is set at the signing of the credit contracts and cannot be changed throughout the financing period. 📁➤⠀on the other hand, the variable interest rate ...

75 votes

I have a PFA. Can I also open an online account?

Yes, of course! 😃 First of all, make sure you meet all the eligibility criteria:➤ you are a resident and have an identity card issued in ...

140 votes
Only for BT clients

Is it possible to receive new cards abroad?

Yes, it is possible. 😃You can make this request at the Call Center 0264 308 028 or 0264 303 003 and through a secure message sent via Internet Banking. In ...

236 votes

How do I add a card to Apple Pay?

Very easy! 😊 Basically, you open the wallet and find the option to add a card symbolized by a "+". You can scan the BT card with the camera or enter ...

38 votes

What documents do I need for data update?

In the case of natural persons, data updating can be done by presenting a valid identity document, as well as information related to: ...

227 votes

What is the grace period of the credit card?

➤⠀in the case of cards intended for individuals (STAR Forte, Gold, Platinum, Mastercard Forte Medici, Flying Blue Classic and Premium), the line of credit ...

31 votes
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