I have locked my password and I do not have a "Reset password" button on the payment page. What can I do?
Hmm... 🤔 that means you have tried to log in too many times with an incorrect password and your account has been locked for security reasons. Sounds ...
What is BT Visual Help?
It is an alternative way to do banking without having to come to the bank anymore. We created BT Visual Help as a kind of digital self-service, with which, as ...
What is the insured amount for the life insurance policy attached to the loan?
As usual, this varies depending on you, namely:❶⠀If you concluded an insurance policy before 2019: ➤⠀the insured amount represents ...
If I lost the insurance policy, what should I do?
Stay calm, things like this still happen, and the solution is super simple! 👍All you have to do is get in touch with the company where you made ...
What card details need to be entered when making a card payment online?
When it comes to online payments, the information usually requested from you is: ➤⠀card number;➤⠀card expiration date;➤⠀the name written on ...
Can I get a card at BT, but the currency to be Euro?
Of course! 😃 You can choose a BT card in Euro as follows: ➤⠀if you are an individual, you have Mastercard Direct or a virtual card in EURO, which you can issue from BT ...
I have an account at BT which I have not used anymore. How long is it still active?
If you do not use the account for 12 consecutive months, we can make the decision to close it. 🙁
What is the “interest rate” on loans?
The interest rate is the element you must absolutely consider when you take a loan. 😉Practically, this is the percentage of the total borrowed amount ...
What is the “exchange rate” (or “rate of exchange”)?
Exchange rate (exchange rate) represents the price of a monetary unit of a country's currency, expressed in monetary units of another country. 🌍How many types ...
Can I be informed about every transaction made with my card and the designated holder's card?
Yes, through the SMS Alert option, you receive real-time notifications regarding transactions made with your card or the designated holder's card, as well as ...
I have a small business, can I apply for a state grant?
Yes, you can apply for the grants awarded by the state to support current activity or for investments. 😃To be able to apply for the grant / ...
How do I modify the trading limits of the business card?
You have the possibility to modify trading limits for transactions at POS, or transactions on the internet, respecting the maximum limits established by ...