How can I download an account statement from BT Go?
➤ Enter the Accounts section on the main page➤ Select the account for which you want to download the account statement➤ Select the Account Statement function ...
What is the “exchange rate” (or “rate of exchange”)?
Exchange rate (exchange rate) represents the price of a monetary unit of a country's currency, expressed in monetary units of another country. 🌍How many types ...
I have locked my password and I do not have a "Reset password" button on the payment page. What can I do?
Hmm... 🤔 that means you have tried to log in too many times with an incorrect password and your account has been locked for security reasons. Sounds ...
Can I be informed about every transaction made with my card and the designated holder's card?
Yes, through the SMS Alert option, you receive real-time notifications regarding transactions made with your card or the designated holder's card, as well as ...
Can I get a card at BT, but the currency to be Euro?
Of course! 😃 You can choose a BT card in Euro as follows: ➤⠀if you are an individual, you have Mastercard Direct or a virtual card in EURO, which you can issue from BT ...
What is “debit”?
The debit is an unpaid debt by the account holder that may arise from charging fees / commissions. 💰Example: If the fee is charged ...
How can I renew my card before its expiration?
You can reissue your card as follows: ➤ request its reissue at any BT unit or by calling the Call Center ➤ if you are the account holder person ...
What operations can you do after 7 PM and on weekends?
Even if agencies in shopping centers have longer hours, you should know that only certain operations are allowed.Allowed operations on Saturday:➤ ...
What is the “interest rate” on loans?
The interest rate is the element you must absolutely consider when you take a loan. 😉Practically, this is the percentage of the total borrowed amount ...
How can I pay off early the installments on the Star Forte card?
You can request the closure of the remaining installments at any time, but it is important to know that you cannot request only the partial closure of certain related installments ...
What can I do if the message "The user is temporarily blocked, please contact the bank for reactivation" appears?
In case you encounter such an error, we are waiting for you at any BT unit to provide you with the support you need.
How do I modify the trading limits of the business card?
You have the possibility to modify trading limits for transactions at POS, or transactions on the internet, respecting the maximum limits established by ...