How many STAR points can I use in a transaction or in a day?
Well, you can use up to 1500 STAR points / transaction / day / account. 😊
How do I activate BT Pay Kiddo?
You can activate the BT Pay Kiddo option for your child with a bank account directly from BT Pay. Here you have all the steps: You follow the identification steps, if it is ...
Can I lease a car for my Start-Up?
Of course. You can do this through BT Leasing, as we also offer financing for start-ups. But to get off to a well-informed start, it is good to ...
Can I refinance loans from other banks or non-banking financial institutions through Direct Credit?
Yes, you can refinance any loan or credit card you have with BT Direct. Refinancing can be done either through the Direct Card or through a BT loan ...
Why do I need to update my data?
Data updating is a legal requirement regarding customer knowledge, being a mandatory process both for us and for you. To ...
In the case of currency payments, where do I fill in the payment details that will be forwarded in the Swift message?
➤⠀the information entered in the "Transaction Description" field (such as "Invoice Number" or "Contract Number") is the one forwarded further in the message ...
What are the withdrawal fees depending on my BT card - VISA Classic or Mastercard Mondo?
The good part is that at BT ATMs you can withdraw cash without any fee. And there are sooooo many. 😃If you still have an emergency and need to withdraw ...
How can I download an account statement from BT Go?
➤ Enter the Accounts section on the main page➤ Select the account for which you want to download the account statement➤ Select the Account Statement function ...
What does Pillar 3 mean?
Pillar 3 is the optional pension privately managed, meaning the money voluntarily accumulated by you for your future pension. 👍In this system, you can ...
How can I renew my card before its expiration?
You can reissue your card as follows: ➤ request its reissue at any BT unit or by calling the Call Center ➤ if you are the account holder person ...
What is „Facturel”?
Factura is the device that helped you at the beginning to pay the bills. 🙂Over time it became more and more skilled, it received new tasks, and we ...
When do I have to repay and what amount from the credit used on the card?
For a credit card, you must repay at least 10% of the used credit value within a calendar month, between the 1st and the 25th of the month ...
