2693 questions and answers
Only for BT clients

When transferring money to someone's account, do I pay a commission?

It matters a lot whether the person is a BT client or not: 🤷➤⠀if they are a BT client: you can transfer money to their account anytime, without any ...

77 votes

What does a "loan insurance assigned in favor of the bank" mean?

It means that in the insurance contract the bank will be listed as the beneficiary of the insurance policy. 🙂In case the awarded compensations exceed the value ...

127 votes

What is a "bank deposit"?

It is practically the place where your money multiplies. 🤑In other words, in a bank deposit an amount of money is deposited, for a predetermined period and which ...

229 votes
Only for BT clients

How much does it cost me to open a bank account online for my company?

If you are a start-up, meaning the company is in the first year of activity, you receive the First Year Free Package. It contains a Visa Business Silver debit card, Internet ...

166 votes
Only for BT clients

If my card expires in June, for example, when does it actually expire? At the beginning of the month or at the end of the month?

The card expires on the last day of the month in which it is valid. 📆For example, if the card expires in June, it is valid until June 30th. ...

767 voturi

How can I find out the PIN code?

If you have forgotten your PIN, you can quickly contact us through one of the following options and we will provide you with a new one: the consultant on our website - click anyone ...

62 votes

How is the profit obtained from trading shares on the stock exchange taxed?

According to the legislation in force, the tax on income obtained by individuals from the transfer of securities, carried out through BT Capital ...

68 votes
Only for BT clients

How do I enable bill payments directly from the account?

In order to pay the bills directly from your account, you need to activate the Direct Debit service. Once you have done this, the payment proceeds ...

165 votes
Only for BT clients

What happens if I close the term deposit before maturity?

In this case, you will not receive interest during the accumulation period. 🙁All you can receive is the equivalent of the sight interest from the moment of accumulation ...

112 votes
Only for BT clients

If I have an account opened in multiple currencies (RON, EUR, USD), can I withdraw money only from the euro account when I am abroad?

You can opt for the issuance of the debit card in EURO – Mastercard Direct. 😃It is very advantageous especially for the purchases you make when you go to ...

149 votes
Only for BT clients

What happens if I do not update my data?

The only reason we want to update the data of all our clients is to comply with the legal framework and for the safety of transactions and ...

337 votes
Only for BT clients

Which phones are incompatible with BT Pay?

BT Pay can be installed on phones with the Android operating system, including phones without NFC technology (minimum operating system version 7) and iOS ...

184 votes
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