2660 questions and answers

How do I get the loan 100% online?

Complete some information, choose your offer, and if you agree, sign directly in BT Pay. The money goes into your account without you coming to the bank. Everything ...

1 votes
Only for BT clients

Is there a loyalty program associated with Star Card?

Yes. The Star program allows you to accumulate points for each purchase made with the card, which you can later use as a discount or for ...

0 votes

Is there a minimum or maximum amount that I can obtain through the mortgage-real estate loan at BT?

Determining the loan amount depends on the eligibility conditions, your income, the degree of indebtedness, and the value of the property brought as collateral.The amount ...

0 votes

How can I invest small amounts for the long term?

Direct Invest is a simple solution for automatic investments. You choose an amount and a day of the month, and the app invests for you. It is ideal for those ...

0 votes
Only for BT clients

What guarantees are necessary for the Online Credit from BT Go?

For the Online Credit from BT Go no material guarantees are required. The guarantees are: mortgage on the company's current accounts suretyship ...

0 votes
Only for BT clients

How do I find out how much I have to pay monthly for the Direct Card?

Every month we send you the account statement, either by email or by post, depending on the option you chose when you got the card. 📑🖊️After ...

69 votes

Is the appraisal of the property that I want to buy with a mortgage loan mandatory? Who bears the cost?

Yes, the evaluation is necessary for your safety and the bank's. The cost is borne by the client and is paid directly to the authorized evaluator. The value varies ...

0 votes
Only for BT clients

Can I manage my card and transactions through the BT Pay app?

Yes. Through the BT Pay application you can see all transactions, the available balance, you can activate or block the card, you can pay the installments and you can find the merchants ...

0 votes

What is the cost of the Premium Club subscription?

Premium Club subscription costs: 30 lei/month if you meet the eligibility criteria 60 lei/month if you are no longer eligible but want to keep ...

0 votes
Only for BT clients

What happens if my credit card application is rejected?

If the application is rejected, you will receive a notification. You can ask for feedback from the BT consultant and you can apply again after a period of time, once ...

1 votes

What is Virtual Relationship Manager and how does it help me?

VRM is the digital version of your personal banker. It offers you quick support, information about benefits, activation of the Premium Club subscription and ...

0 votes
Only for BT clients

What can I use the money from the Online Credit in BT Go for?

You can use the money for the current needs of the company, depending on what your business needs at that moment. For example: working capitalpay ...

0 votes
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