2,768 questions and answers

How is a claim approved?

To report a claim, it is necessary to contact the insurer at the phone number displayed on the insurance policy. 📞An operator will inform you ...

299 votes

In how much time is the loan granted?

Duration depends on the product and how quickly we can validate the documents. It can take from a few minutes to a few days. Online, things move at ...

1 votes

How can I repay the Online Loan early from BT Go?

The Online Loan from BT Go can be repaid early anytime directly from the application, without an early repayment fee.

1 votes

What are loans with EIF guarantees and who are they addressed to?

Loans with EIF guarantees are financing granted through the EIF Competitiveness and EIF Sustainability programs, developed in partnership with the European Fund ...

0 votes

What special conditions must a company meet to access a loan with BID guarantees?

In order to access financing, among other conditions, the company must be eligible for de minimis aid, as the EBRD guarantee involves verification ...

1 votes

Can I initiate early repayment at any time?

Refunds are processed from Monday to Friday, between 08:00 and 18:00.

0 votes

What types of companies can access loans from the EIB program?

The EIB program targets a wide range of companies: Microenterprises, SMEs, Corporate and LaCo. Financing can reach up to 12.5 million EUR ...

2 votes

Where can I find the home insurance policy issued in BT Pay?

After issuance, you can find the policy in BT Pay, in the Insurance – Home Insurance section, where you can view or share it at any time.

0 votes

Does BT Broker represent the client or the insurance companies?

Our role is to represent your interests in the relationship with insurers. 🤝We guide you objectively, clearly explain all options, and recommend ...

213 votes

What banking benefits do I receive if I become a Premium Club member?

You benefit from: preferential exchange rates for amounts over 10,000 EUR, Premium credit cards, dedicated savings solutions and ...

1 votes

What is the maximum insurable amount for home and contents?

The property and contents can be insured up to a maximum of 500,000 euros or the equivalent in lei.

0 votes

Can I choose between fixed interest rate and variable interest rate for the mortgage loan?

Yes. You can choose between fixed interest, ideal if you want stability in the first 2, 3 or 5 years, and variable interest, which adjusts according to ...

0 votes
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