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2,768 questions and answers

What happens if I need help during the account opening process?

If you need help during the online account opening process, you can call our call center or make sure you have checked the contact option ...

3 votes

What information can Raul from BT help me with?

Raul can offer you: The current account IBAN in lei or foreign currency The current account balance in lei or foreign currency Payment amounts for loans on cards ...

1 votes

What is the deadline for submitting VAT refund requests?

The deadline for submitting reimbursement requests for expenses recorded in the EU is September 30, the following fiscal year.For us to ...

0 votes
Only for BT clients

How do I block the card in case of loss or theft?

You can block the card instantly through:The BT Pay Application – the "Block card" optionCall 0800 801 BT (0800 801 28) – available 24/7Emergency service ...

0 votes

What is VAT recovery?

It is a service that allows you to recover VAT for expenses incurred in foreign business interests, if your company has activity ...

0 votes

What are the benefits of VAT recovery?

If you have a BT business card, we have a partnership with Fintua and offer you the chance to recover your VAT. The money saved is always welcome. ...

1 votes

For what types of investments can I use the green energy loan?

Construction and equipment of photovoltaic parksComplete installations for prosumersProjects financed by the Modernization Fund or Electric ...

0 votes

How can I issue a voluntary home insurance directly from BT Pay?

You can access the option if you use BT Pay, as follows: If you have a loan for a property brought as collateral, then you can access the insurance from the Insurance tab ...

0 votes

What costs do I have if I trade BT Romania ETF?

The costs are reduced: a commission of 0.25% both on purchase and on sale, and the custody fee is zero.

110 votes

What is the difference between a real estate loan and a mortgage loan?

Mortgage credit is more flexible and can finance a wide range of investments: housing, land, non-residential spaces, modernizations, or refinancing. ...

0 votes

What is a mortgage loan and what can I use it for?

With a mortgage loan you can make purchases or investments in the real estate field. You can use it to buy a house, to build, to modernize or to ...

0 votes

How do I pay a home insurance policy in BT Pay and which cards can I use?

The payment is made with a BT card registered in BT Pay, and when you press "Confirm and pay," you give your consent for the actual payment. The transaction takes place ...

0 votes
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