I am a Premium client and I need help. What do I do?
You have a dedicated specialist who can support you with any questions related to products, cards, investments, or loans. We are here 24/7, through the line ...
What happens if an e-Invoice is not sent to ANAF?
The FGO system automatically tries to send for 4 days, every 45 minutes. If it fails, you can manually resend the invoice after correcting ...
What types of authorizations can be made through Open Banking in BT Go?
You can authorize: viewing accounts (balance, IBAN, history), approving payments, and checking the balance. Each operation must be signed from the section ...
Can I set recurring invoices (subscriptions) in FGO?
Yes, from the invoice menu you can activate recurrence and choose the issuing frequency.
How do I change the language in BT Pay Web?
In BT Pay Web you can change the language right from the login page, from the right, top part of the page. Once logged in, you can do the same thing by clicking on ...
What does main account mean and how do I choose it in BT Pay Web?
The main account is the default account from which payments are made. If you have multiple open accounts, you can set one of them as a favorite: 1. Access ...
What information is available in the "Your Details" section of BT Go Web?
You can view the personal information associated with your BT Go account.
Can I rename my accounts in BT Go?
Yes. Each account can have a personalized name, to recognize it more easily.
What operations can be performed from the company's current account?
From the current account you can make: Instant collections in EURO through over 13,000 bank units in EuropePayments and collections in lei by payment orders, notes ...
In what currency can I save?
You can have savings accounts as well as deposits in Lei, Euros and Dollars 🙂
What permissions does the BT Go application ask for?
The application needs access to the phone's status and identity for activation.
Can I use the overdraft to make online payments or cash withdrawals?
Yes, absolutely! This is the main purpose of the Overdraft. The overdraft is a flexible financing source, integrated into your current account. You can ...