Is there a grace period for investment loans?
Yes! You have a grace period of up to 36 months to get your plans moving without pressure.
Is there a minimum amount for early repayment of the loan?
Yes. The amount must be greater than 10 lei/euro/other equivalent currency and greater than the minimum repayable balance. If the amount is less than the installment ...
What does main account mean and how do I choose it in BT Pay Web?
The main account is the default account from which payments are made. If you have multiple open accounts, you can set one of them as a favorite: 1. Access ...
Is it safe for my child to have access to money online?
Yes. At BT, your child has a safe digital space where they can learn to manage their money from a young age. With BT Pay Kiddo, you have control, and they have ...
Are there dedicated locations for Premium customers?
Yes. In Bucharest, Cluj, Brașov, Timișoara, Constanța, and Oradea. Here you are welcomed in a premium environment and have access to financial consulting ...
Can I top up a SIM card from BT Pay Web?
Yes, you can top up a SIM card from BT Pay Web - from the "Payments" menu and the "Top up a card" submenu.
How do I make a partial early repayment of a loan directly from BT Pay?
You can initiate partial early repayment directly from BT Pay, from the Credits tab and the Partial Early Repayment section.
Cum activez cardul după ce îl primesc?
Cardul poate fi activat simplu prin:BT Pay – direct din aplicațieATM BT – introducând cardul și PIN-ulTelefon – sunând la numărul de pe spatele ...
How much does the BT Alert service cost me?
Subscription with 40 included SMS: 10 lei/monthSubscription with 80 included SMS: 20 lei/monthFor additional notifications, which exceed the number ...
If I am a client with business accounts opened at BT Italy, can I modify the limits for payments in EUR by myself?
To change the daily limits or those related to a transaction, you must call on the help of colleagues in the Contact Center.
What documents are required for granting a loan with European guarantee?
Copy of the last two accounting balance sheets (annual)Fiscal attestation certificateLegal/constitutive approval regarding the contracting of the loan and ...
I am a Premium client and I need help. What do I do?
You have a dedicated specialist who can support you with any questions related to products, cards, investments, or loans. We are here 24/7, through the line ...