Can I schedule a payment for a future date from BT Go?
Yes, you can schedule individual payments or utility payments for a future date, directly from the application.
Why do I have to go through video identification steps when activating BT Go?
Video identification in the BT Go application is an essential step to increase the security level of your account and gives you full access to transactions ...
Can I set recurring invoices (subscriptions) in FGO?
Yes, from the invoice menu you can activate recurrence and choose the issuing frequency.
What are the technical requirements that my phone must meet to use BT Go?
For Android you need at least version 9.0, and for iOS version 15. The application does not work on rooted phones or with jailbreak.
What do I do if I cannot complete the video identification steps in BT Go?
In case of an error during video identification in BT Go, you can contact the BT Call Center service or we are waiting for you at any BT unit.
What does it mean to be a Premium Club client?
Premium Club is the segment dedicated to customers who want more than banking services – a personalized experience, access to financial expertise ...
What types of authorizations can be made through Open Banking in BT Go?
You can authorize: viewing accounts (balance, IBAN, history), approving payments, and checking the balance. Each operation must be signed from the section ...
What information is available in the "Your Details" section of BT Go Web?
You can view the personal information associated with your BT Go account.
How do I apply for Premium Club?
If you meet the criteria, you can apply directly on the dedicated Premium Banking | Banca Transilvania website. A team member will contact you to ...
What happens if an e-Invoice is not sent to ANAF?
The FGO system automatically tries to send for 4 days, every 45 minutes. If it fails, you can manually resend the invoice after correcting ...
Can I rename my accounts in BT Go?
Yes. Each account can have a personalized name, to recognize it more easily.
What permissions does the BT Go application ask for?
The application needs access to the phone's status and identity for activation.