In what currency is the card issued at BT Direct?
The BT Direct credit card is issued only in RON.
Do I have to move my salary to BT in order to refinance a personal loan?
You can refinance a personal loan at Banca Transilvania without being required to transfer your salary to the BT account. However, transferring the salary may ...
How can I update my personal data?
The platform https://client.btpensii.ro can be used for updating personal data and for expressing consent for transmission ...
Can I activate dark mode (Dark Mode) in BT Pay?
Of course, si este super simplu. Intră în setările aplicației BT Pay și activează Dark Mode. E mai cool, mai relaxant pentru ochi și arată tare bine. Tu ...
If I pay with a card at the store and receive a loyalty bonus, and then return the product, what happens to the bonus?
Your loyalty bonus is canceled when you return the product.
If I am a client with accounts opened in Italy, can I use BT Go?
Sure! If you are a user of the BT Go application and have accounts opened at the BT Italia branch, you have access to a number of useful features, among ...
I have not received the installation completion notification.
Data validation usually takes a few minutes, but it can take up to 24 hours. You will receive a notification in BT Pay when you can use the application.
What can I do if I fail to photograph the identity card?
Make sure that: you use a permanent identity document, the document is legible, not damaged, the phone focuses correctly, all edges of the document are ...
Can I activate biometric login from BT Go?
Yes. Access "Biometric login" from the "Your profile" section and you can enable or disable this feature.
What can I modify in the RCA policy and in what situations can it terminate?
You can request the modification of the RCA policy or its termination in certain specific situations.For example: selling the vehicleadding another driver ...
What documents are required for granting a loan with European guarantee?
Copy of the last two accounting balance sheets (annual)Fiscal attestation certificateLegal/constitutive approval regarding the contracting of the loan and ...
Can I schedule a payment for a future date from BT Go?
Yes, you can schedule individual payments or utility payments for a future date, directly from the application.
