2,768 questions and answers
Only for BT clients

What information can I see in BT Go about POS terminals?

You can see the terminal ID, the POS type, the location, the total collections, and the list of recent transactions. You can filter by date, amount, and transaction type.

0 votes
Only for BT clients

Can I activate the BT Go application on a Huawei phone?

Yes, if you have a Huawei phone, you can download the BT Go app directly from App Gallery.

6 votes

Is it possible to process early repayment on the due date or maturity date?

No. Early repayment cannot be processed on the due date or credit maturity date.

0 votes
Only for BT clients

Can I disable the PIN code in BT Pay after I have set it?

No. Once you have set a PIN code, it will be requested at every login or operation approval, for your safety.

1 votes

How do I create a new deposit from BT Pay Web?

If you want to set aside some money, a term deposit is a very good option. From the main menu, click on „Products and Services”, then „Savings” ...

1 votes

Can I pay utility bills through BT Pay Web?

Certainly. Fast, easy and with no fees! 🥳 From BT Pay Web: from the “Payments” menu and the “I pay utilities” submenu.

votes

What is an ETF?

An ETF (Exchange Traded Fund) is an investment fund that is traded on the stock exchange, similar to a stock. It usually tracks the evolution ...

57 votes
Only for BT clients

What are the "transactions to be signed" and "operations to be signed" in BT Go?

„Transactions to be signed” = payments initiated, but unsigned. „Operations to be signed” = other actions that require approval (e.g.: card limit modification, liquidation ...

0 votes

What information can I see about the company's cards in BT Go?

You can see the balance, blocked amounts, transactions, card status, and you can change limits or reset the PIN.

0 votes

What types of income are accepted besides salary (dividends, rents, PFA)?

BT accepts a wide range of incomes, as long as they are permanent and can be proven. Besides salary incomes, there are ...

0 votes
Only for BT clients

How do I delete a client from FGO/ BT Go?

In the Clients menu, press the three dots next to the client, then select the "Delete" option.

0 votes

When can the BT x Untold x Visa anniversary card with Oled technology be picked up?

If you have chosen card delivery to the agency, we will send you an SMS as soon as the card is ready for pickup. In the case of home delivery, you will be ...

votes
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