2,768 questions and answers

Can I change the login ID in BT Pay Web?

Do you want to personalize your login in BT Pay Web? Here is how you can change the ID: 1. Enter "My Profile" (the button in the bottom left), then go to "Settings ...

2 votes

What can I do with my credit card, issued by BT Direct?

With your credit card you can: make purchases commission-free in stores equipped with POS buy online without commission make interest-free installment purchases ...

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Only for BT clients

Why do I have to set a PIN code for BT Pay?

Setting a PIN code helps you protect your data and access to the application. Additionally, if you reinstall the application on the same phone or on a new one, you will ...

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Only for BT clients

Can I save a beneficiary for future payments in BT Go?

Yes. After filling in the beneficiary's details, by ticking the "Save for future transactions" box, you will save the beneficiary's details, regardless of whether ...

0 votes

What is the Premium Club subscription and how does it work?

It is a monthly subscription that gives you access to banking and extra-banking benefits. It costs 30 lei/month, and if the Premium status changes, you can ...

2 votes

How can I make a partial credit refund if I do not have the entire amount available in BT Go?

Partial reimbursements are currently not available in BT Go. To make a partial reimbursement, we invite you to a BT unit.

0 votes
Only for BT clients

What happens if I do not pay the full amount by the due date?

If you do not pay the total amount spent during the grace period, interest is applied to the remaining payment amount. The standard interest rate is specified in the grid ...

0 votes

Why would I think about retirement?

Yes, we know, when you are young it is hard to think about retirement. You have other problems on your mind. Still, surely you have heard around (or at least from Social Media) about ...

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What happens when the BT meal card expires?

You don't have to worry – the card renews automatically and arrives to you through your employer. No trips, no headaches.

0 votes

How can I verify if the full early repayment of my company's loan was made in BT Go?

You will receive a success message in the BT Go application after the refund is made, and the credit will be removed from the list of active credits.

0 votes

Why don't I have the Full Refund option available in BT Go?

Certain types of loans cannot be repaid online through BT Go. If you want to repay such a loan, we invite you to any BT branch.

0 votes

Can I have an overdraft if I already have other loans at BT?

Yes, it is possible! The fact that you already have other loans at Banca Transilvania does not automatically disqualify you. Your eligibility for an Overdraft is determined ...

2 votes
A decade of flexible payments
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