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2,768 questions and answers

Are there any fees for the full repayment of a loan from BT Go?

For loans with variable interest rates, no early repayment fee is charged. For loans with fixed interest rates, the repayment fee ...

0 votes

What settings can I make to my card in BT Pay Web?

You are in full control when it comes to your card with BT Pay Web: • You change the card limits • You block/unblock the card • You set the PIN ...

1 votes

Does BT Broker also help me in case of damage?

Yes. We are with you every step of the way, including when a damage occurs.🚨If you have an unforeseen situation, you contact us, and we guide you step by ...

249 votes

Can I request the issuance of a card through BT Go and fund it immediately?

Yes, you can load the card when you make the issuance request, with the Load card option, but you can also load the card afterwards, whenever you want.

1 votes

How to convert the loyalty bonus into money on the card?

Simply put, every month we send you an SMS with the accumulated bonus. If you want to convert it into cashback, all you have to do is reply to the SMS within 3 ...

3 votes

When can I make early repayments through BT Go?

Full early repayments can only be made on working days, during the time interval 0900 - 1700.

0 votes

How do I activate the Direct card?

Each Diresc card is activated very simply, by following these steps: ❶⠀Call the number on the back of the card, press key 0 and key 1 and in 30 minutes ...

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Is the money lost in case of death?

Accumulated money is not lost in the event of death, but is inherited by the legal heirs.

4 votes

How can I make a voluntary private pension?

If you have an income derived either from salary, or from independent, professional or agricultural activities, you can join the Optional Pension Fund ...

3 votes

What limit can the credit card issued by BT Direct have?

A personal credit card can be linked to a credit line of up to 3 eligible monthly incomes. The amount varies, but the highest ...

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How many installments can I pay with the BT Direct credit card?

The number of installments for the amount you receive is set when you sign your contract - up to 60 months. You also have the option to repay ...

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How do I add accounts from other banks in BT Pay Web?

You have accounts at other banks too? No problem! In BT Pay Web you can quickly add them and see everything in one place. Here's how: 1. Access the "Accounts" menu ...

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