2660 questions and answers

Why choose an insurance broker instead of going directly to an insurer?

If you work with us, we compare offers from multiple insurers in one place, and you: Economize time and money: we identify for you the most ...

189 votes

Will someone notify me when my insurance policy concluded through BT Broker expires?

We are your long-term partner. 🤝We monitor the expiration dates of your policies and notify you in advance for renewal, in the best ...

261 votes

What are the costs of the BT Mastercard McLaren card, the virtual card in lei?

The BT Mastercard McLaren standard card has no issuance or card management fees.

4 votes

How much do consulting services cost at BT Broker?

At BT Broker you are in good hands. The consultancy is completely free and tailored to your needs. More precisely, we help you with: analyzing your insurance needs and ...

313 votes

If I am an administrator, can I request a company debit card for an employee?

Yes, if you are an administrator, you can request a corporate debit card for an employee. In order to issue the card, it is necessary that the employee already has ...

2 votes

What limit can the credit card issued by BT Direct have?

Credit card for individuals can be attached a credit line of up to 3 eligible monthly incomes, as follows: ➤ up to 40,000 is granted ...

votes

How can I initiate a full refund in BT Go?

Access the Loans section, select the loan you want to repay, and access "Repay in full". Then check and accept the information ...

0 votes

With how many insurers does BT Broker collaborate?

We collaborate with the most important authorized insurers in Romania. That means we analyze a diverse market for you and present to you only ...

201 votes

How to convert the loyalty bonus into money on the card?

Simple and easy ❗ 🤩 Every month we send you an SMS with the accumulated bonus. If you want to convert it into cashback, all you have to do is reply to the SMS ...

2 votes
Only for BT clients

How can I update the BT Pay application?

Update the app from Play Store, App Store or App Gallery. Make sure your operating system is up to date.

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How long does it take to receive an offer through BT Broker and how can I compare the options?

Usually, you receive the offers on the same day or in a very short time.⌛We send you all the options in an easy to understand and compare format, ...

200 votes

How do I cancel or modify a transaction in BT Pay Web?

If you want to cancel or modify a transaction from BT Pay Web, you have a few solutions at hand: Contact the beneficiary directly for the refund ...

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