Will someone notify me when my insurance policy concluded through BT Broker expires?
We are your long-term partner. 🤝We monitor the expiration dates of your policies and notify you in advance for renewal, in the best ...
How is the refund of the amount used from the overdraft made? Is it a monthly payment, like a loan, or do I have to deposit money?
The repayment of the amount used on the Overdraft is automatic. The overdraft does not have a fixed monthly rate like a classic loan (e.g.: consumer loan ...
Will I receive points/loyalty bonus/cashback for installment transactions made with the Direct Card?
No, loyalty points are valid only for BT Direct co-branded cards: Carrefour, Dedeman, FlancoIf you want to pay in installments and still ...
How much do consulting services cost at BT Broker?
At BT Broker you are in good hands. The consultancy is completely free and tailored to your needs. More precisely, we help you with: analyzing your insurance needs and ...
With how many insurers does BT Broker collaborate?
We collaborate with the most important authorized insurers in Romania. That means we analyze a diverse market for you and present to you only ...
How long does it take to receive an offer through BT Broker and how can I compare the options?
Usually, you receive the offers on the same day or in a very short time.⌛We send you all the options in an easy to understand and compare format, ...
What documents do I need to get a Direct Card?
If you meet the conditions at the bottom of this page, you only need an ID card. To get the card, you can go to partner stores and a colleague ...
Who can set a PIN code in BT Pay?
Functionality is available for all customers over 18 years old, account holders or card users, and have gone through the process of ...
Do I need to have a BT leasing or credit to be able to get insurance through BT Broker?
BT Broker services are open to everyone. 🪪You can turn to us for any type of insurance, auto, home, health, travel, or for your business, ...
I can't find the language change option in the BT Go mobile app. What can I do?
Make sure you have installed the latest version of the application. The language change functionality is available only in updated versions.
Can I request early repayment through BT Go if I have overdue installments?
No, if you have arrears on the respective loan, or on other active loans, you cannot make early repayments.
How do I see my IBAN code in BT Pay Web?
If you need the IBAN code for one of your cards, press the "All cards" button on the main screen. Here, you see the list with all ...