What should I do if I have changed my identity card?
First of all, it would be good to notify us of the change of identity document so that you can continue #banking without any problem! 😊 To be able to ...
What fees are charged for using cards abroad?
When you make online payments abroad or transactions at merchants, no commission is charged. 😉 For other commissions, please consult ...
If I gave someone my IBAN code, can they access the money in my account?
No, because the IBAN code can only be used to transfer money to you. 🔑
Is it possible to negotiate the interest rate on deposits?
Interest on deposits can be negotiated if the client opts for the establishment of a negotiated deposit. The minimum amount for establishing such a ...
What is „BT Trade”?
It is the online stock trading platform of BT Capital Partners (our brokerage company). 😊Through BT Trade you can open an account ...
What is the "current account"?
The current account is an account opened by you at a commercial bank, and in which you can keep your money safely. 👍How does having an account help me ...
What is a "due date"?
The due date is actually the date on which the parties of a contract, the client or the bank must fulfill their payment obligation, according to the contract. 📑
What information does someone from abroad need to deposit money into my card?
Nothing complicated. The information that is usually asked of you is:➤⠀full name;➤⠀IBAN code corresponding to the account in the currency of the transfer;➤⠀name and address ...
I am waiting to receive money from a site, how long will it take to have access to it with the card?
You will have the money in the account within 5-7 working days from the day they were sent. ⏱
How can I transfer money instantly?
Super simple! We provide you BT Pay. 😃The maximum amount you can transfer via BT Pay is 49999.99 RON/day for transfers between ...
Until what time is BT open at the latest?
Until 10:00 PM. There are a few BT agencies open in the shopping centers that have this schedule. The BT units open until this hour* are: ➤⠀Plaza ...
Can I refinance multiple loans with a single loan?
Yes. Refinancing a personal loan is possible even when you already have several active loans at different banks. Through ...
