2660 questions and answers

How do I activate the Direct card for online payments?

Steps to enroll in Mastercard ID Check are as follows: ❶⠀After you choose the product / service you want to pay for, when making ...

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Can I pay the monthly statement at BT Express with the Direct Card?

To pay the monthly statement at the BT Express machine you can use the Direct Card which you insert into the device. Then insert the banknotes up to the amount on ...

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How to transfer money via RoPay Alias?

If you have activated your RoPay Alias service it means you can receive lei in your BT account associated with this service. 🤩 But if you want to send money through ...

2 votes

Will I receive Miles for installment transactions with BT Flying Blue?

To benefit from Miles when paying with the card, the payment must be made in full, through a BT POS. ⭐ All accumulated Miles can be used for ...

0 votes
Only for BT clients

I can't find the language change option in the BT Go mobile app. What can I do?

Make sure you have installed the latest version of the application. The language change functionality is available only in updated versions.

0 votes

The card enrollment could not be completed. What can I do?

If you have followed the card enrollment process exactly and still have not succeeded, it is possible that you find yourself in one of the following situations: ❶⠀the card ...

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How can you save with BT Pay?

In BT Pay you have 3 saving options: Round Up, term deposits, and savings account. You can activate Round Up from the app's homescreen, and ...

2 votes

How can I transfer money between my accounts in BT Pay Web?

From the "Payments" menu, the "Payments between accounts" submenu, you can: ✔ Transfer money between your accounts, regardless of currency. ✔ Make currency exchanges quickly and ...

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What advantages does the Flanco card have?

Flanco Card is a credit card that you can use wherever the Mastercard logo is displayed and that you can enroll in the BT Pay app. 🛒 ...

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What can I do if the BT Mastercard McLaren card does not appear in the BT Pay app?

If the option to issue the BT Mastercard McLaren card is not available in the BT Pay app, please update the app. It is important to ...

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Only for BT clients

Where can I find the logout button in BT Pay?

There is no logout button. If you no longer want to use the application, you can delete it from your phone.

2 votes

Who can apply for debit instruments such as checks, promissory notes, and bills of exchange?

Only the company's legal representative.For additional information, consult the dedicated document with the settlement circuit and legislative clarifications.

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