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2,768 questions and answers

What type of card can I issue through BT Go?

You can choose a Visa Business Silver card or a Visa Business Gold card.🔍 Each cardholder can have only one type of card per account.

1 votes
Only for BT clients

If I change the language in the BT Go app, does anything related to account security or privacy change?

No, changing the language does not affect your account security or privacy settings in any way.

0 votes

What does an insurance broker do?

When you are looking for insurance – whether it is auto, travel, health, home – it is natural not to know exactly where to start. Here we intervene. We are ...

173 votes
Only for BT clients

Cum activez cardul după ce îl primesc?

Cardul poate fi activat simplu prin:BT Pay – direct din aplicațieATM BT – introducând cardul și PIN-ulTelefon – sunând la numărul de pe spatele ...

1 votes

How can I buy a rovinieta from BT Pay Web?

To buy a road toll vignette from BT Pay Web, you need to access the "Payments" menu, and then the "Road toll vignette" submenu. Choose the payment account, fill in the number ...

3 votes

Where can I find the newly added companies in BT Go?

You can find them in the "Your Companies" section of BT Go.

2 votes
Only for BT clients

How can I order or reissue meal cards for employees?

Orders are made online from the BT Payroll platform, uploading a file with employee data. You can download a file template directly from the platform. For ...

9 votes
Only for BT clients

How do I check if I have paid a certain amount or look for a transaction?

In the Cards or Accounts menu, select the card, then the Transaction History option and use the magnifying glass to search by name or amount.

votes

Can I withdraw money or transfer the amounts from the BT meal card?

The BT meal card is specially designed for food purchases, so the amounts cannot be withdrawn or transferred. Instead, you can use it quickly and ...

1 votes

Can the card requested through BT Go be delivered anywhere?

The card can be delivered to any BT unit. 👉 Choose the county, locality, and unit from where you prefer to pick up the card and we will notify you when it arrives. 👉 ...

1 votes

What are the conditions for increasing the credit line on my BT Direct Card?

If you already have a BT Direct credit card, you can request a credit limit increase at selected Dedeman and Carrefour partner stores, at ...

votes

Until when can I use my OTP card?

Cards issued by OTP Bank will be usable until March 1, 2025, at 9:30 PM. Starting from March 2, 2025, at 7:00 AM, you will be able to use ...

0 votes
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