How can I accept money without having to go into transfers?
Activate the "Automatic Collection" function from the Cards tab → Transfer → Settings → Automatic Collection.
How do I access the Raul chatbot?
Add Raul's number to the phonebook: (+40) 757 080 006, then start the conversation on WhatsApp.
How long does it take for my BT Direct card to arrive?
BT Direct card leaves us in 5 days 😊 Anyway, you will receive an SMS as soon as it is on its way to you. After you receive the PIN code ...
How do I pay salaries through BT Go?
If you have a salary agreement with BT, you can import the encrypted file, of the .enc type, generated from the salary application and sign it from BT Go.
How do I open a new account from BT Pay Web?
It's super simple to open a new account from BT Pay Web. From the "Accounts" menu, choose the "Open a new account" button in the top right corner.
How do I fix the "Security compromised" error?
Delete any remote control type application or with administrator rights. If you have root on the phone, do a factory reset. If you are in none ...
Which account can I associate with the new card through BT Go?
If you are an administrator and request a card for yourself, you can associate it with an existing account or with a new account (which automatically opens along with ...
Until when can I use my OTP card?
Cards issued by OTP Bank will be usable until March 1, 2025, at 9:30 PM. Starting from March 2, 2025, at 7:00 AM, you will be able to use ...
Can you withdraw money from a fixed-term deposit?
Yes, you can withdraw the money whenever you want - but you lose the interest if you withdraw the money before the maturity date.
How do you pay for shopping with the Star credit card?
To benefit from interest-free installments, all you have to do is mention at the physical locations of partner stores that you want to pay in ...
Can I receive any amount on the BT meal card from the employer?
The BT meal card is dedicated exclusively to the meal benefit, so the employer can only load it with amounts corresponding to meal vouchers. It is a ...
If I change the language in the BT Go app, does anything related to account security or privacy change?
No, changing the language does not affect your account security or privacy settings in any way.